Language Services Production Manager

It’s a fun, challenging gig. The kind where you’ll meet inspiring people, learn about things you may never knew existed, and go home each day feeling like you’ve done something good. We support and respect one another, so everyone — no matter how long you’ve been here — is given room to speak up and share ideas.

Language Services Production Manager

Melbourne

Production
- City- Melbourne- Department- Production- Job DescriptionWe are on the hunt for a Language Services Production Manager to lead a small delivery team and oversee the production and delivery of in-language design projects on time and to a high standard.
- About the roleAre you looking to use your production and project management skills to make a positive impact?

Think HQ is a fast-growing, award-winning agency committed to positive social change. We are on the hunt for a Language Services Production Manager to lead a small delivery team and oversee the production and delivery of in-language design projects on time and to a high standard.

Based in South Melbourne, we work with a range of clients creating positive outcomes for people, the planet, and places. We are a full-service agency, working collaboratively across advertising, PR, content, research, production and digital. Our skills are diverse, but we’re united by our uncompromised mission to create a positive today and tomorrow.

**About the role**:
The Language Services Production Manager is a critical thinker with a sharp eye for detail and high level of organisation. You’ll work collaboratively with our design studio, and language services and client service teams to manage the production aspects for an ongoing translation project. This role is responsible for the day to day management of the project delivery team (two desktop publishers), production and delivery of project activities and will be required to manage timelines, stakeholder expectations, and juggle multiple projects effectively.

**Responsibilities for this role include**:

- Be responsible for managing end-to-end translation production projects for one of our largest clients. This includes assessing requirements and providing cost estimates, planning and scheduling projects, and quality control.
- Build up and demonstrate a clear understanding of our end client’s brands.
- Manage a team of desktop publishers to deliver translated materials on time and to a high standard, and delegating and providing guidance to them as needed. Additionally, identify resource needs and build a network of desktop publishers to support the project as needed.
- Maintain workflows and identify process improvements to ensure that our services consistently meet the delivery expectations set out in our SLAs.
- Coordinating QC throughout the entire translation process.
- Support other teams on other general transcreation and language services projects as and when required.
- Ensure all admin tasks are completed on time.
- About you- You bring a positive, passionate, solutions focused attitude.
- Strong oral and written English skills, knowledge of a foreign language is a plus
- Come from localisation/transcreation/production and/or media creative industries
- 5+ years project or production management experience including taking briefs and scoping work for clients, and being able to be adaptable in a fast changing environment.
- Exceptional communication skills. Effective verbal/written communication with clients, suppliers and internal team members is a must for this role.
- An excellent team player working very closely with internal stakeholders to coordinate project needs and ensure consistency across deliverables.
- You’re pro-active, detail oriented, highly organised, able to work to tight deadlines and calm under pressure
- Knowledge of Adobe Creative Cloud.
- Don’t worry if you don’t tick every requirement on this list - our priority is a talented and motivated individual with a positive attitude and who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and personality._
- Extra info**Job Function**: Production/Language Services **Reporting to**: Head of Creative Services & Production **Location**: South Melbourne **Engagement**: Full-time **Job Type**: Permanent
- Part-time and flexible work arrangements can be considered. Think HQ is a family-friendly, hybrid workplace._