Critical Facilities Manager

5 days ago

Sydney, Australia CBRE Full time

**Critical Facilities Manager - Data Center (NSW)**

**Job ID**
- 240568

**Posted**
- 25-Sep-2025

**Role type**
- Full-time

**Areas of Interest**

Data Centers

**Location(s)**

Sydney - New South Wales - Australia

**About Us - CBRE Data Center Solutions**
- CBRE Data Center Solutions (DCS) is a global leader in delivering integrated real estate, facilities, and technology solutions across the entire data centre lifecycle.- Our team brings deep expertise across all DCS service lines, combining capital markets insight with technical excellence to unlock value for data centre owners, occupiers, and investors worldwide.**About the Role**:
As a CBRE Critical Services Manager, you will manage the department that resolves and completes day-to-day work orders to meet customer satisfaction. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

**What You’ll Do**:

- Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
- Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
- Review work logs and outstanding items through the in-house system to ensure completion. Retain records and present to client upon request.
- Require contractors and staff to comply with all company, client safety, and security requirements. Approve new vendors and maintain relationships with current ones.
- Develop and implement critical services training programs.
- Meet regularly with Sr management and key stakeholders to provide status reports.
- Share advanced expertise and industry experience with the team to help resolve operational problems.
- Evaluate Planned Preventative Maintenance assessments of plant and equipment and approve improvements and upgrades.
- Confirm all out-of-line situations are documented with incident reports and resolved within a timely manner.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
- Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

**What You’ll Need**:

- Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
- Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
- Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
- Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Extensive organizational skills with a strong inquisitive mindset

**Ready to Power Up Your Career?**

**(Expression of interest: Pipelining for future needs 2025/2026)

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