
Service Desk Support Officer
5 days ago
Maintain and update documentation as required, including, but not limited to End User Work Instructions, Self-Help guides and Technical documentation for inclusion into the Knowledge Base.
To facilitate the Information Management and Technology Strategy, by delivering an enhanced customer experience, increasing the value-add to our customers and maximising accessibility and minimising risk.
**Skills required**:
- Experience in the field of Information Management and Technology.
- Experience in developing a strong customer focus within an organisation.
- Working knowledge of:
- Microsoft Office 365
- Windows Desktop OS
- SCCM/MECM
- Active Directory
- Information Security fundamentals
- Understanding of technical concepts and willingness to work in a dynamic and high-volume work environment
- Application management troubleshooting.
Experience utilising Information Technology Infrastructure Library (ITIL) processes in the Service Operations area
Location: Sydney
**Salary**: $55K - $65K package
- Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._
-
IT Service Desk Team Leader
2 weeks ago
Sutherland Shire, Australia Sutherland Shire Council Full time**Team Leader - Service Desk**: - Lead and inspire a dedicated team with a focus on customer service excellence. - Embrace and drive continuous improvement in a dynamic and exciting work environment. - Utilise your critical thinking skills to enhance service delivery and operational efficiency. - Communicate effectively with diverse stakeholders,...
-
Im&t Service Desk Team Leader
1 week ago
Sutherland Shire, Australia Sutherland Shire Council Full timeThings We’ll **Trust** You With: - Lead and empower our team of Service Desk staff, modelling customer service excellence and developing a culture of delivery and continual improvement. - Be adaptable and flexible to manage competing priorities in a demanding and complex work environment. - Possess sound critical thinking skills, identifying and...
-
Im&t Service Desk Team Leader
1 week ago
Sutherland Shire, Australia Sutherland Shire Council Full timeThings We’ll **Trust** You With: - Lead and empower our team of Service Desk staff, modelling customer service excellence and developing a culture of delivery and continual improvement. - Be adaptable and flexible to manage competing priorities in a demanding and complex work environment. - Possess sound critical thinking skills, identifying and...
-
Accounting Support
3 days ago
Sutherland, Australia Micronet Systems Pty Ltd Full timeAre you looking to use your bookkeeping / accounting / ERP / logistics experience doing something new? We are seeking a person to work as part of a Service Desk team supporting customers to use our software. Our friendly team work to resolve customer enquiries and to educate customers on how to use our business management / ERP software. You will be...
-
Casual Disability Support Worker
5 days ago
Sutherland, Australia Cumberland Care Service Full timeCumberland Care Service is a private agency that has been providing a range of services for the frail aged & disabled in the Sutherland and St George area since 1995. Our services are tailored to support our clients requiring assistance with daily living, enabling them to live at home as independently as possible for as long as possible. We also provide...
-
In Home Support Worker
1 week ago
Sutherland, Australia Cumberland Care Service Full timeCumberland Care Service is a private agency that has been providing a range of services for the frail aged & disabled 1995. Our services are tailored to support our clients requiring assistance with daily living, enabling them to live at home as independently as possible for as long as possible. We also provide clients and their Primary Carers with support...
-
Home Care Support Worker
1 week ago
Sutherland, Australia Cumberland Care Service Full timeCumberland Care Service is a private agency that has been providing a range of services for the frail aged & disabled 1995. Our services are tailored to support our clients requiring assistance with daily living, enabling them to live at home as independently as possible for as long as possible. We also provide clients and their Primary Carers with support...
-
General Administrative Support Officer
3 days ago
Sutherland, Australia NSW Government -NSW Police Force Full timeClerk Grade 1/2 - Ongoing Full-Time - Sutherland & Miranda **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law-and-order services 24 hours a day, seven days a week to...
-
Business Support Officer
11 hours ago
Sutherland Shire, Australia Sutherland Shire Council Full time**Join Our Team as a Business Support Officer - Development Services!**: - Opportunity to excel in customer service and support the Development Services team - Work in a dynamic environment with high-profile projects - Contribute to the growth and development of the Sutherland Shire community - Collaborate with a team dedicated to achieving excellence **Be...
-
Business Support Officer
2 weeks ago
Sutherland Shire, Australia Sutherland Shire Council Full time**Business Support Officer**: - Join a dynamic team focused on excellence in customer service. - Support the Development Services team with vital administrative functions. - Enhance your skills while contributing to the continuous improvement of local planning processes. **About Sutherland Shire Council**: Sutherland Shire Council is committed to...