Customer Success Manager

2 weeks ago

Pyrmont, Australia Network 10 Full time

Paramount is a global media & entertainment organisation with some of the best known and loved brands in the world. Employing over 1,700 people locally, and a further 25,000+ globally, we deliver premium content through multiple platforms for the young (and the young at heart of course).

We pride ourselves on creating content that gets people talking. What’s more, you’ll find all these great shows (and more) on our free-to-air channels (10, 10 Peach, 10 Shake, 10 Bold), subscription channels (MTV, Nickelodeon, Nick Jr., Comedy Central), our digital platform 10 Play and our new subscription video on demand service Paramount+.

**Enough about us What you’ll do as a Customer Success Manager**:
As one of our Customer Success Manager’s at Paramount you will have amazing opportunities to work with & collaborate with some of the worlds most iconic, innovative and successful brands.

Managing your very own portfolio of fantastic clients, this role is all about maintaining & developing mutually beneficial relationships. You’re an integral part of your clients digital jigsaw, you’ll be seen as the ‘go to person/the trusted digital adviser’ providing your clients with data driven insights that’ll best help them understand how best they can optimise their digital investments across all of 10’s screens.

It’s also worth noting that the portfolio that you’ll inherit is performing exceptionally well and you will become a key part of an already overachieving digital team

What are we looking for in a Customer Success Manager? What’s really important?
- Media sales/account management experience, ideally 12 months+
- Excellent stakeholder management skills
- Genuine passion for television and digital content

Why Paramount?

I suppose we could just list the numerous benefits we offer to all of our employees? Yes, of course we could However, for now we'll just leave you with how our employees feel about us:

- 92% of our employees stated they would highly recommend Paramount to a friend (Glassdoor)
- Our employees have awarded us a 3.9 star rating on Seek Company Profiles, only the highest star rating in the media sector

LI-KD1 #wfh

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