
Bpo Process Trainers Telecom Project
3 days ago
Job Title - Trainer
Shifts -Australian rotational shifts
Location - Melbourne, Australia
Eligibility - Graduates with min 2-3 years’ experience as a Trainer with a BPO, must have at least 1 year with a Telecom process.
Key Deliverables
Working closely with client to understand requirements and business critical measurements, ensuring appropriate standard of quality monitoring and measurement is implemented to achieve exceptional quality.
Proactively identifying trends, producing root cause analysis and providing solutions to ensure quality delivery of business goals.
Maintain the required service levels as per the client ask.
Train the new hire, nesting and OJT batches.
Develop & implement standard training methodology to include guidelines, policies and procedures for the assigned client.
Planning and organizing training needs for existing and new business.
Timely review of Training curriculum through optimization and implementation of digital learning.
Application Question(s):
- Are you willing to work on site?
- How soon is your notice period?
**Education**:
- Bachelor Degree (required)
**Experience**:
- Trainer with a BPO: 2 years (required)
- with a Telecom process: 1 year (required)
-
Bpo Quality Analyst for a Telecom Account
3 days ago
North Melbourne, Australia Go-Get Data Consultancy Full timeJob Title = QA Location - Melbourne Salary - As per industry norms QUALIFICATION & EXPERIENCE - Education: Minimum Qualification - Bachelor’s degree, preferably management/business - studies/communication - Experience in Monitoring in a Quality team for at least 1 year preferably for customer facing process. - Exposure of at least 2 years to service...
-
Team Lead Bpo Operations Telecom Account
3 days ago
West Melbourne, Australia Go-Get Data Consultancy Full timeJob Title: Team Leader Experience - Min 1.5 years Team leader on papers as a Team Leader with a BPO. Hiring Location: Melbourne, Australia. Salary - 7000 AUD per month. Qualification : Must be a Graduate/Post Graduate. Grade - F2 Reporting To - Assistant Manager/Manager Shifts: Australian shifts Rotational. **Responsibilities**: Operational - Leads a team...
-
Avp Operations Bpo
5 days ago
Melbourne, Australia Go-Get Data Consultancy Full timeJob Title: AVP Operations Location: Melbourne. Salary - 210K AUD Annually + Super + 10% Bonus. Job Summary: The AVP of Operations is responsible for overseeing and managing all aspects of the BPO operations, ensuring efficient service delivery, continuous process improvement, and exceeding client expectations. The role requires a dynamic leader with a...
-
Team Lead Bpo Operations
2 weeks ago
Melbourne, Victoria, Australia Cicero Integrated Consult Enterprise Full timeJob Title: Team LeaderExperience - Min 1.5 years Team leader on papers as a Team Leader with a BPO.Hiring Location: Melbourne, Australia.Salary - 7000 AUD per month.Qualification : Must be a Graduate/Post Graduate.Grade - F2 Reporting To - Assistant Manager/ManagerShifts - Australian shifts Rotational.**Responsibilities**:Operational- Leads a team of 12- 20...
-
Call Centre Process Trainer
24 hours ago
Melbourne, Australia Tech Mahindra Full time**About Us** Tech Mahindra is a leading provider of digital transformation, consulting, and business re-engineering services. We are currently seeking a motivated and experienced Call Centre Process Trainer to support our telecom client. If you are passionate about training, process improvement, and enhancing the skills of others, we want to hear from...
-
Telecom Project Lead
2 weeks ago
Melbourne, Victoria, Australia beBeeProject Full time $180,000 - $220,000Telecom Project LeadJob Overview:The Telecom Project Lead is responsible for overseeing the end-to-end delivery of complex telecom projects. With a strong focus on project management and leadership, this role requires expertise in telecom industry knowledge, risk management, and team coordination.About You:Bachelor's degree in Telecommunications or related...
-
Bpo Manager
3 days ago
North Melbourne, Australia Go-Get Data Consultancy Full timeTitle - Manager Training & Quality Location - Melbourne, Australia. Salary - As per industry standards. Job Summary Manager - Training & Quality is responsible for developing and implementation of new hire training, business skilling & quality framework & strategy for the external client that helps manage performance, reduce risk and increase value for the...
-
Expert Billing Process Trainer
2 weeks ago
Melbourne, Victoria, Australia beBeeTransformation Full timeJob Opportunity: Expert Oracle CCS Trainers RequiredJob DescriptionOverview of the Role:This position requires two experienced trainers to join a major billing transformation program for a leading state government utilities department. The selected candidates will be responsible for developing and delivering high-quality training content to internal teams...
-
Project Manager
2 weeks ago
Melbourne, Victoria, Australia beBeeBusinessProcessOutsourcing Full time $150,000 - $180,000Project Manager - Business Process OutsourcingThe opportunity for a skilled Project Manager to lead BPO projects and drive strategic outcomes through cross-functional collaboration has arisen.You will embark on a visionary quest, transitioning selected processes to outsourced partners and forging strategic partnerships. Your exceptional skills in process...
-
HR Manager Bpo
5 days ago
West Melbourne, Australia Go-Get Data Consultancy Full timeJob Title: HR Manager Location: Melbourne. **Salary**: 130K + Super **Job Summary**: The HR Manager is responsible for leading the HR function within the BPO, ensuring the alignment of human resources practices with business goals. This role involves developing and implementing HR strategies, managing employee relations, and driving initiatives to foster a...