
Customer Service Representative
3 days ago
Do you want to remove all excuses for women across the world to live an active lifestyle? If so, then we’re meant to be together
An exciting and rare opportunity has become available to join Fitcover in the role of Customer Service Officer. Fitcover is Australia’s first and leading active beauty brand making an impact globally.
About Us
We are Australia's first and largest all-natural & sweat-proof makeup brand. Since launching, we've also managed to get more women in the gym and feel amazing about themselves.
Fitcover sells products worldwide, with our main warehouses in Adelaide and the USA. Our HQ is located on the sunny Gold Coast just 5 mins from the beach.
Overview of this role
This role is 8:30am - 4:30pm, Monday - Friday.
**Responsibilities**:
- Lead customer service for our ecommerce brand
- Responsible for customer happiness and satisfaction
- Responsible for shade matching, product recommendations and order changes
- Respond to customers in a timely and resolution-focused manner
- Work across multiple platforms such as online live chat and social media platforms
- Strong attention to detail and supportive negotiation skills
- Administration support when necessary
Skills and experience
- Positive, bubbly, ambitious with great energy to be around
- A courteous, respectful, and empathetic approach to client interaction and solutions
- Strong customer care experience
- Beauty industry experience a bonus
- Experience in all social media platforms, Shopify and customer service platforms
- Ability to work in a fast-paced environment and proactively solve any arising challenges
- Exceptional time management, prioritising, and organisational skills
- A proactive and innovative individual who seeks to continually optimise processes, improve efficiency, and strengthen customer experience
If this sounds like a job you want to jump into head first, immediate start for the right applicant.
Perks
- Join an inclusive team in beautiful Burleigh Heads
- Freebies and generous discounts
- Regular team-building activities
- Flexible work options including working from home 1 day/week
TO BE CONSIDERED
- Tell us about yourself
- What do you like to do outside of work?
- Tell us about your dream position
**Job Types**: Full-time, Permanent, Contract
**Salary**: $60,000.00 per year
**Benefits**:
- Employee discount
- Work from home
Schedule:
- 8 hour shift
-
Customer Service Representative
5 days ago
Burleigh Heads, Australia Flockd GRP Full timeGrowing business based in Burleigh Heads - Work with a talented, dynamic team and culture + a great environment **Us** Flockd GRP is a diverse group of companies including Flockd Co-workspace, café and Australian Lifestyle Brands home to our own consumer lifestyle products based in beautiful Burleigh Heads, QLD. Australian Lifestyle Brands is home to...
-
Customer Service Officer
3 days ago
Burleigh Waters, Australia Fitcover Group Pty Ltd Full timeDo you want to remove all excuses for women across the world to live an active lifestyle? If so, then we’re meant to be together! An exciting and rare opportunity has become available to join Fitcover in the role of Customer Service Officer. Fitcover is Australia’s first and leading active beauty brand making an impact globally. **About Us** We are...
-
Customer Service Team
1 week ago
Burleigh Waters, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Customer Service Representative
2 weeks ago
Biggera Waters, Australia Probe Group Full time**Introduction**: **Description**: About the Role Join one of the most well known call centres on the Gold Coast where you will be responsible for handling queries on behalf of an Australian Government agency - My Aged Care. This is a rewarding position with work that directly contributes to the community and includes numerous upskilling opportunities. It...
-
Customer Service Delivery Driver
1 day ago
Burleigh Waters, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Customer Service Team Member
1 week ago
Burleigh Waters, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Customer Service Representative
2 weeks ago
Burleigh Heads, Australia Jaycar Electronics Full time**About You** You love technology and the great outdoors, you have a passion for boating, camping and off road adventures and would love to work with products that are part of your passion. You have a ‘can do’ attitude and previous experience working in a retail environment to ensure we are assisting out customers with the most up to date information...
-
Customer Service Administrator
3 days ago
Burleigh Waters, Australia Tan Lounge Full time_**Join one of the most unique, fast paced and exciting businesses in Australia - Tan Lounge! Ever wanted to be able to tan 24/7? Well now you can. Tan Lounge is Australia’s first luxury spray tan lounge that grants members access 24/7 and allows non-members to tan from 8am - 8pm, 7 days per week.**_ As part of the businesses substantial growth over the...
-
Quality Assurance Manager
2 weeks ago
Burleigh Waters, Australia Holiday Property Service Full time**We're Hiring: Quality Assurance Manager** Location: Burleigh Waters | Full-Time | Holiday Property Service Are you passionate about maintaining high standards and delivering exceptional service? Join our fast-growing cleaning business as a **Quality Assurance Manager** and play a key role in ensuring excellence in every property we clean! **About...
-
Burleigh Heads, Australia Payment Brands Group Full time**The Payment Brands Group** has been working within the Finance and Fintech sectors for 15+ years across Australia, New Zealand and USA. Our mission is to improve the financial health of businesses through the latest technologies, efficient payment methods and access to our suite of services to combat slow payers. **The Position**: We are looking for...