Customer Account Manager

1 week ago

Rockingham, Australia Independent Timber Supplies Full time

**Customer Account Manager**

Independent Timber Supplies are a leading supplier, designer, manufacturer and distributor of timber structural frames as well as structural and engineered timber products. We service a range of Project Builders, Custom Builders and Owner Builders in the Western Australian building market.

We are a family owned and operated business that has been trading since 1990 who value our people.

We require a sales expert to continue their career working out of our Rockingham office.

**About You**
You will be required to provide exceptional customer service to new and existing clients with your professional approach.

Experience with the Microsoft Office/365 software is required.

Your good work ethic is as important as your good sense of humour

**This role will be responsible for the following**:

- Maintaining relationships with an existing customer base
- Identifying and developing new business opportunities
- Working to achieve & exceed monthly sales & margin targets
- Provide advice and support to our network of customers, whilst promoting our products and services

**To be successful in this role you will be required to have**:

- Minimum 3 to 5 years' experience in a similar role
- Experience selling into the building industry within WA
- Previous new business development success
- Developed communication and negotiation skills
- Willingness to learn about construction with an attention to detail
- Excellent organisation and time management skills
- Exceptional communication both written and oral
- Commitment to complete customer satisfaction
- Appropriate level of literacy in MS Outlook, Word & Excel
- A current and valid Driver’s licence

It is advantageous if you have:

- timber or building industry experience
- trade, TAFE, university or similar qualifications

This is a unique opportunity to join a market leader and further your sales career in a busy and rewarding position in a growing medium sized business.

You will have autonomy to deliver in your role by being a key channel through which our clients communicate with the various parts of our organisation, including the Technical and Sales Support teams.

The maintenance of our outstanding customer support record and the upholding of our strong culture will also be central to your role.

**Remuneration and benefits**
We provide above market remuneration packages for the right people.

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