Medical Receptionist

1 week ago

Gold Coast, Australia Hudson Australia Full time

Join our team. We're seeking a dynamic receptionist for a 2-month role with potential extension. You'll handle reception duties, appointment bookings, and surgical arrangements. Experience, customer focus, and proficiency in medical software are key. Enjoy attractive benefits and a supportive environment.

**Duration**:2 months with a possibility for extension

**Location**:Varsity Lake, QLD

**Client**:Medical clinic specialising in sustainable weight loss since 2000.

**Key Responsibilities**
- Provide reception services, including answering incoming calls in a courteous, professional and expedient manner;
- Greet guests and visitors;
- Advise receiving staff of visitor arrivals and issue temporary security passes;
- Appointment booking and scheduling for clients
- Arranging surgeries and full process through to theatre including quotes with various medical professionals
- Consent forms, fees, Medicare billing and assisting with super compassionate release process Ad-hoc duties where required

**Key Experience and Requirements**
- Experience in a similar role (3 years or more).
- Intermediate level of skill of MS Word, Excel, Outlook, PowerPoint and Internet Explorer.
- Intermediate knowledge of medical software required.
- Sound planning and time management skills.
- Customer focus / service orientation.
- Ability to build and maintain relationships.
- Must have effective interpersonal skills and be able to communicate effectively at all levels within the organisation and with customers from varying backgrounds.
- "Can-do" and pro-active attitude with a friendly approach.
- Must be able to quickly build rapport with clients.
- Must be attentive to detail.
- Flexibility and a willingness to learn.

**Key Details**
- Monday to Friday, 8:00am - 5pm
- 100% office based role
- Carparking spaces provided
- Attractive hourly rate of $35/hr + super
- Smart casual attire - Active wear on Wednesdays

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