Production Team Leader

**Lovisa Life**:
We are a fashion-forward jewellery brand that caters to anyone and everyone, with over 150 new styles being delivered to stores each week. Lovisa was established in Australia April 2010 and has quickly grown to be one of the world’s leading fast fashion jewellery retailers. We continue our focus on expanding our store network globally, with over 950+ stores across 50 markets. Join a high growth international retailer, publicly listed on the ASX.

**Diversity and Inclusion**:

- We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world._

**Your Opportunity**:
Maintaining a professional presentation and approach as a Production Team Leader involves providing support and assistance to the Production department across all facets of the business, ensuring that all administration and support maintain a consistently
high standard. The role requires close collaboration with the Senior Production Manager to guide the production department
toward achieving key business targets and the team’s KPIs. This includes raising Purchase Orders in our system and ensuring
adherence to the KPI expectations of those orders in terms of timeliness, completeness, quality, and accuracy, while meeting the
company's DIFOT metrics. Support the Senior Production Coordinator in all business reporting and management requirements.
- Coordinate your production team's workflow and provide hands-on support for purchase order creation, ensuring accurate data entry into the ERP system, including schedules, prices, and item updates.
- Conduct regular accuracy audits of all purchase orders, barcode files, invoices and all reports generated by the team
- Ensure the team meets weekly KPIs and identify if any bottlenecks
- Futura ERM system management, ensuring the Senior Production Coordinator & Production Coordinators take timely actions on all the updates.
- Onboard, manage and develop new suppliers
- Solve problems and escalate to the Senior Production Manager promptly
- Oversee product shipments from origin to all our warehouses in collaboration with the Logistics team
- Weekly reporting
- Manage and audit invoicing and tracking payments, handle credit claims for variances and ex-factory failures
- Identify and resolve delays that could impact DIFOT targets
- Follow up & report on late lines and the reasoning behind them
- Ensure HS codes and tariffs are applied correctly to each product to minimise import delays.
- Manage and train the team to provide accurate weight data, images, and translations to alleviate reasons for stock being
held up.
- Track and report supplier quality performance to the Senior Production Manager and Head of Product
- Collaborate with China QC team to uphold quality standards
- Shipping sample management for all the other warehouses (territories)

**We are looking for the below skillset and experience**:

- Relevant tertiary or equivalent qualification in Business, Production and/or Quality Control, with proven 3-5 years of experience
- Strong oral & written communication at all levels
- Strong computer skills, including Word, Excel, OneNote & Outlook and to develop skills on Futura
- Team player with leadership qualities for everyday “best on ground” administration skills and accountability
- Openness/willingness to embrace a global operation.
- Strong attention to detail and problem-solving ability.
- Desire to drive & enhance daily operations tasks
- The ability to anticipate what may be required
- Ability to work autonomously and exercise discretion
- Ability to work to deadlines and effectively multitask
- Ability to delegate and empower team members

**Our Benefits and Perks**:

- Enjoy these perks when you join Lovisa_
- Join a global business offering endless career opportunities
- Supportive diverse and inclusive team environment
- Strong culture - we truly harness our 10+1 culture commitments
- Paid Birthday Leave
- Generous 50% discount off Lovisa products
- Free gym membership
- Attractive Referral Rewards Incentive Program
- Modern HQ with a fully stocked kitchen on Glenferrie Road
- Monthly social event
- Personal Development Succession Plans