Assets Learning

Division: Homes NSW
- Location: Parramatta, NSW, AU, 2150
- Req ID: 72440

**Parramatta Location**

**Full Time Permanent Role**

**Clerk Grade 7/8 - Salary $110,265 - $122,067 plus super and leave loading**

**Your role**

The purpose of this role is to coordinate and deliver quality technical and operational training programs and services across the Assets Division functions, which contribute to the achievement of Housing Portfolio’s objectives and the continuous improvement of cost-effective asset management practices.

**What you’ll do**

Constantly working with different stakeholders and utilising a wide range of programs, you will be responsible for designing, developing and delivering operational training programs and services for the division.

Other responsibilities that this role entails are (but not limited too):

- Evaluating and reporting on the effectiveness of learning and development programs and services, including preparing correspondence, briefings and reports on findings, emerging issues, risks and solutions
- Coordinating and delivering high quality operational learning and development programs and services on time, the provision of advice on maintenance policies and asset management issues and liaising with stakeholders on trends, updates and best practice to asset staff
- Manage and update the intranet and Learning Management System that host all asset related courses and monitor mandatory completion of training courses
- Developing and maintaining user-centric systems, quick reference guides, eLearns (using Articulate 360), instructional videos to support core systems used within the Asset Division
- Initiating, developing and contributing to the implementation of streamlined processes, procedures, systems and protocols using business practices to enhance service delivery
- Constantly maintaining knowledge of key initiates and relevant policies to ensure this is communicated and integrated within the division

**What we’re looking for**

The essential requirements for this role are:

- Tertiary qualifications in a related discipline and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development
- Certificate IV in Training and Assessment or ability to obtain the certificate
- Current driver license and ability and willingness to travel

In addition to the essential requirements, to be successful in this role, we are looking for someone who:

- Has exceptional written and verbal communication skills
- Is confident in delivering and implementing programs and initiatives across the division
- Posses high attention to detail to ensure compliance with legislation and every changing policies are implemented and adhered too
- Holds the ability to work with a diverse range of people and personalities
- Can work autonomously and to competing deadlines
- Has excellent MS Word skills, embraces new technology, Articulate 360 knowledge is highly desirable
- Is creative and has a passion for making learning fun

For further information about this role, please click here to download the role description

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 3 pages) and a cover letter (maximum 2 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

- In 500 words or less, please describe a time you had to develop and implement a training package in the workplace? In your response, please outline how you implemented this, what challenges you faced and how you overcame these challenges
- In 500 words or less, please outline how you ensure you are always up to date with legislation, governing policies or processes that affect your current workplace and documents are you responsible for managing

**Applications close Thursday 27 February 2025 at 11:59pm AEST**

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women,