Residence Manager

**Company Description**:
**Residence Manager | Lead from Day One in a Brand-New Aged Care Facility**

**Be part of something big. Shape the future of aged care in Australia - starting in Cranbourne North.**

Summerset is one of New Zealand’s most awarded and fastest-growing aged care providers - and we’re proud to now be bringing our premium model of care to Australia. Our brand-new village in Cranbourne North is the first of many, and we’re looking for an experienced and inspirational Residence Manager to be there from the start.

If you’re ready to build a legacy, this is your moment.

**You can help bring our villages to life**

At Summerset, from the moment we start developing a village to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team, united by being part of something bigger - bringing the best of life to our residents.

The way we work is guided by our values: One Team, Strong Enough to Care, and Strive to Be the Best. We know it takes a collective effort to help a village thrive, and Summerset is a place where everyone’s uniqueness and diversity can shine.
**You’ll be the most senior clinician on site and second in command for the whole village. Leading the daily operations and strategic direction of our purpose-built 72-bed Care Centre, working alongside the Village Manager to ensure the best outcomes for our residents.

Our Cranbourne North village will be home to:

- 160 Independent Living Units
- 34 Serviced Apartments
- 72 Residential Aged Care beds
- 85+ passionate staff

With residents already calling our ILUs home, and our care centre soon to open, you’ll have the rare opportunity to:

- Recruit and build your own high-performing team
- Establish clinical policies and procedures
- Set the cultural tone for care
- Welcome our first care centre residents into their new home

You’ll be responsible for clinical leadership, workforce planning, compliance, quality standards, and shaping an exceptional resident experience from day one.

**What you’ll be doing**
- Lead and mentor a team of Registered Nurses, Enrolled Nurses, Carers, and Lifestyle staff
- Drive a culture of clinical excellence, compassion and resident-centred care
- Ensure compliance with Strengthened Aged Care Standards, audits, and regulatory bodies (DOH, ACQSC)
- Partner with residents, families and healthcare providers to deliver tailored, holistic support
- Support the Village Manager in operational leadership - and step in as second-in-command when needed
- Oversee incident responses, quality improvement, reporting (SIRS, NQIP), and clinical risk management
- Deliver training and performance coaching for ongoing staff development

**Qualifications**:
**What we’re looking for**

We’re seeking a passionate and experienced aged care professional who wants to shape the future of care.

You’ll bring:

- Minimum 4 years’ experience in a similar leadership role (Facility Manager, Residence Manager, or equivalent)
- Strong knowledge of the aged care sector, including funding models and regulatory changes
- A commitment to delivering high-quality, person-centred care
- Proven experience in leading clinical teams in residential care
- Confidence to manage both strategic and hands-on operations in a growing environment
- AHPRA registration as a Registered Nurse (essential)

**Additional Information**:
**Why Summerset?**

Summerset is more than just aged care - it’s a thriving community where people live life to the fullest. We’re proud of our 25-year track record of innovation and success in New Zealand, and we’re now expanding across Australia, starting right here in Victoria.

**When you join Summerset, you’ll enjoy**:

- The rare opportunity to build a care centre from the ground up
- Autonomy to shape your own team, policies, and resident experience
- Short-term incentive bonus (10% annually)
- Employee Share Scheme - be part of our success
- Birthday leave - because your wellbeing matters
- Ongoing professional development and real growth opportunities across Melbourne as we expand

**Ready to build something incredible?**

If you’re excited by the chance to shape aged care from the start - and leave a lasting legacy - we’d love to hear from you. Applications close: Tuesday, 23rd September