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Sales Manager

2 weeks ago

Epping, Australia Southern Cross Care (NSW & ACT) Full time

**The Role - **we are currently recruiting for a **6 month, full-time, fixed-term contract** based in **Epping Head Office** or **Bateau Bay.**

Reporting into the Head of Retirement Living & Home Care you will lead sales and community engagement efforts for new Retirement Living villages, ensuring a best practice sales experience that achieves full occupancy. This role is pivotal in driving sales performance, fostering community relationships, and enhancing the overall resident experience in a manner that is commercially sound and reflects SCC’s values.

Key duties:

- Accountable for achieving and maintaining full occupancy across all retirement living sites by developing and implementing effective sales strategies.
- Lead sales and exceed targets, monitor performance metrics, and provide regular reports to senior management.
- Build and sustain strong relationships with local communities and stakeholders, including organising and participating in community events to promote the facilities.
- Ensuring a high level of customer satisfaction through personalized sales approaches and promptly addressing any resident or family concerns is essential.
- Collaborate closely with the marketing team to execute promotional campaigns and utilise digital marketing tools to enhance visibility.
- Assist Village Managers and Village Liaison Officers in meeting and exceeding sales targets.
- Provide ongoing competitive analysis for projects and produce recommendations for all new products
- Responsible for the real estate marketing aspects of the role, including strategies to optimise unit sales and occupancy.
- Five years proven sales experience - preferably in Retirement Living/Aged Care
- Degree in Business, Marketing, or a related field, or other (desirable)
- Proficiency in using CRM systems and other sales management tools.
- Strong leadership and team management skills. Proactive and results-driven.
- Excellent communication and interpersonal abilities.
- Proven track record of achieving sales targets and driving growth.
- Ability to build and maintain relationships with diverse stakeholders.
- Knowledge of the retirement living market and regulatory environment is a plus.
- Ability to work independently and as part of a team, with strong organisational and time management skills.

**Benefits**:

- Competitive salary package
- NFP salary sacrificing benefits + meal & entertainment allowance up to $15,900
- Annual leave loading
- Discounted private health insurance
- Access to our Employees Assistance Program
- Maxxia Salary Packaging and Rewards, including discounts at major retailers, cinemas and restaurants
- Heart HQ our Southern Cross Care (NSW & ACT) People Platform that is packed with exclusive benefits and features designed to help you Celebrate, Connect and Succeed.

**About Southern Cross Care (NSW & ACT)**
- We are a not-for-profit organisation with a mission to empower older people to ‘live life to the full’. For the last 50 years our name has been trusted by the community to provide care and support for thousands of people in over 40 locations across NSW and the ACT._
- We have a passion for providing the best care with clinical excellence. We offer person-centred care services to meet individual needs and preferences in residential aged care as well as in-home care. At SCC, people are at the heart of everything we do. We support our employees to excel_
- Join us at SCC NSW & ACT, where your work is not just a job, but a journey filled with opportunities to make a tangible difference in the lives of those we support. Our commitment to diversity and inclusion is unwavering, and we strive to ensure every employee feels valued and heard._
- Your growth is our mission. Your wellbeing is our priority. Together, we can create a future that’s not only brighter for our clients and residents but also for every member of our team._
- _
- SCC is an equal opportunity employer and values inclusion and diversity. All employment is decided on the basis of qualifications, merit, and business need. We are committed to a safe and respectful workplace._

**About Southern Cross Care (NSW & ACT)**
- We are a not-for-profit organisation with a mission to empower older people to ‘live life to the full’. For the last 50 years our name has been trusted by the community to provide care and support for thousands of people in over 40 locations across NSW and the ACT._
- We have a passion for providing the best care with clinical excellence. We offer person-centred care services to meet individual needs and preferences in residential aged care as well as in-home care. At SCC, people are at the heart of everything we do. We support our employees to excel_
- Join us at SCC NSW & ACT, where your work is not just a job, but a journey filled with opportunities to make a tangible difference in the lives of those we support. Our commitment to diversity and inclusion is unwavering, and we strive to ensure every employee feels