Admin Assistant/ Receptionist
5 days ago
**Full time - Receptionist / Admin Assistant**:
Our client is an award winning financial planning practice based at Mt Gravatt with over 40 years in the industry.
They are looking for an experienced and personable receptionist with excellent computer skills to join their team
Based at the front desk, you are essentially the face of the business so customer service skills and a great attitude are a must. Working largely autonomously, this roles requires a fast learner who is computer savvy.
About the role:
- Responsible for day to day functions of reception including mail, scanning, filing and general office management
- Inbound and outbound calls
- Generating reports as required
- Introductions for entry of customers
- Data entry on industry specific CRM Software
- Assist in improving processes and procedures
- Information gathering and directing to relevant people
- Training provided onsite for their specific system
About You:
- Admin or Reception experience highly desired - **Financial industry experience not required**:
- Intermediate to advanced IT skills and experience with Microsoft (Outlook, Word & Excel)
- Effective and timely response to client enquiries
- Work as part of a team to ensure service levels and deadlines are met
- Strong attention to detail and high level of accuracy
- Team player with demonstrated ability to work autonomously
- Great interpersonal skills as you will be dealing with clients and with external professionals
- A desire to learn and develop additional skills
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