Guest Service Agent

4 days ago

Ettalong Beach, Australia Mantra Ettalong Beach Full time

**Accor **is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. Accor has a portfolio of incomparable bra, led by more than 300,000 employees around the world. More than 65 million members benefit from the group's complete loyalty program, ALL - Accor Live Limitless.

Located in the beautiful beachside town of Ettalong and right opposite the beach, **Mantra Ettalong Beach** combines ocean views with the relaxed atmosphere of a friendly seaside village.

Do you go the extra mile to create a memorable guest experiences? Join our motivated and vibrant Front Office Team as a **Guest Service Agent **and build your career with Accor.

**As our next Guest Service Agent, you will**:

- Deliver service excellence, from check in to check out and everywhere in between
- Often be the first point of contact for guests and visitors
- Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
- Provide guests and visitors with local information from your vast array of knowledge regarding the neighbourhood attractions and amenities

**What we are looking for**:

- The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
- Strong communication skills and pride in personal presentation
- A passionate person who is able to make both their colleagues and guests smile
- Someone with apparent energy and a positive attitude, that they will bring with them to every single shift
- A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay

**Why work for Accor?**
With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

  • Guest Service Agent

    4 days ago

    Palm Beach, Australia Coast Breakz Full time

    We are seeking a dedicated and committed GUEST SERVICE AGENT staff member to join our friendly team. Approx. 3-4 days per week. We are a "management rights" apartment resort, with a mixture of permanent & holiday rental apartments - operating its own busy onsite reception office. Previous experience within a Front Office/Reservations position in the...

  • Reservations Agent

    1 week ago

    Main Beach, Queensland, Australia Sheraton Grand Mirage Resort, Gold Coast Full time $45,000 - $65,000 per year

    The CompanyMarriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 8,000 properties, you'll find us in your neighborhood and in more than 130 countries across the globe. Learn about our 30 hotel brands at Find Your World.The LocationSurrounded by...

  • Client Services Manager

    4 days ago

    Ettalong Beach, New South Wales, Australia McGrath Central Coast Full time $45,000 - $65,000 per year

    About the business and the roleMcGrath is a first class estate agency providing a dynamic and progressive working environment.  We strive to provide 6-star service to our clients and our reputation is built on integrity, communication, customer care and results.We are currently recruiting for an administrative support role managing the day to day admin...

  • Guest Experience Host

    2 weeks ago

    Kirra Beach, Australia Wyndham Destinations Full time

    **We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...

  • Universal Marketing Agent

    4 days ago

    Kirra Beach, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...

  • Assistant Manager

    6 days ago

    Ettalong Beach, Australia Mantra Ettalong Beach Full time

    Located in the beautiful beachside town of Ettalong Beach and right opposite the beach, **Mantra Ettalong Beach** combines ocean views with the relaxed atmosphere of a friendly seaside village. We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as an **Assistant Manager.** **As our next Assistant...

  • Beverage, Gd's, Gaming, Bistro, Cafe, Functions

    1 week ago

    Ettalong Beach, Australia Ettalong Diggers Full time

    **About Us** With 5 beverage outlets, a Bistro, casual dining outlet and Cafe, function facilities, entertainment options, courtesy shuttle, tourism and visitors centre and more; Ettalong Diggers is the destination of choice for hospitality, entertainment, sustainability, and lifestyles to benefit the community. We are a large Club nestled right on the...

  • Guest Liaison

    1 week ago

    Aldinga Beach, Australia Century 21 SouthCoast City NorthEast Full time

    Ready to make some bold moves? We are currently seeking a Guest Liaison to join our bustling Holiday Rental Department as our homes under management & number of bookings grow! Here’s a little bit about us: Hi there, we are Century 21 SouthCoast Holidays - a family owned and operated business. We are the largest providers of Holiday Home accommodation in...

  • Front Office Agent

    1 week ago

    Palm Beach, Australia Hyatt Regency Aruba Resort, Spa and Casino Full time

    Summary - Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be...

  • Cook, Chef and Kitchen Staff

    2 weeks ago

    Ettalong Beach, New South Wales, Australia Ettalong Bowling Club Full time $40,000 - $60,000 per year

    Cook, Chef and Kitchen Staff – Alfresco BrasserieMultiple Hospitality Opportunities AvailableEttalong Bowling Club is an award-winning venue located on the stunning southern peninsula of the Central Coast. Renowned for our welcoming community atmosphere, modern facilities, and exceptional service, we offer a wide range of dining, entertainment, and leisure...