Supervisor - Conference and Events Operations

2 weeks ago

Brisbane, Australia SOFITEL Full time

**Company Description**
Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated_ _luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.

Bring your passion for food and beverage service to Brisbane’s largest conferencing and events operation. As a Food and Beverage Supervisor in the Conference and Events Operations department, you will supervise your team to create unforgettable experiences for our guests.

**What you will be doing**:

- Assist in leading, mentoring and training the Conference and Events Operations team
- Supervise events, liaise with clients and delegate duties to team members
- Liaise with the kitchen to ensure the highest standard of food quality and visual appeal is maintained
- Ensure guest expectations are met in each event, delivering a service that exudes luxury and aligns with Sofitel brand standards
- Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences to our guests.

**Qualifications** You will excel in this role if you have**:

- A luxury service focused personality
- Functions experience in a large hospitality events operation
- Experience in leading a team and supervising others
- Ability to work rotating roster, with the occasional late night or overnight shift
- A real passion for everything food and beverage
- Ability to delegate responsibilities accordingly
- Strong interpersonal and problem-solving abilities
- Responsible Service of Alcohol qualification
- A high level of personal presentation
- Team spirit and positivity, with the ability to work efficiently.

**Additional Information**
We live by our Heartist principles, that is, we embrace the essence of the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

Sofitel Brisbane Central offers ambassadors career development opportunities within the hotel and the broader Accor Group. We boast strong connections within a network of luxury hotels across the Accor Group allowing our ambassadors direct access to world-class expertise from top minds in luxury hospitality.

As a Sofitel Heartist, you will also be rewarded with:

- Career development opportunities within the largest hotel group in the Pacific
- Discounts for ambassadors, as well as their families and friends, at Accor Hotels, worldwide
- Complimentary hotel stay package to celebrate your work anniversary
- Secure parking in the centre of Brisbane for only $10 per day
- Direct access to Central train station
- Complimentary food in the ambassador dining room
- Laundered uniforms.

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