
Equity Client Services
7 days ago
Melbourne- Ancillary Areas- Contract or TemporaryOur client is a leading wealth management provider seeking a Client Services who is able to speak Mandarin fluently to join their team in Melbourne on a 12-month contract.
As a Customer Service Agent, you will be the primary contact for our clients Asia
- Pacific based employees of multinational companies who use our client as their Corporate Benefits Administrator.
In this multi-faceted role, you will work with clients on the execution and administration of their corporate share/ option accounts. As our clients are Asia-Pacific based, you will need to be able to speak **Mandarin **and speak **English** fluently.
**Key responsibilities**:
- Receive inbound calls from participants, assess needs, answer enquiries, identify issues and implement the appropriate solutions
- Investigate and resolve customer complaints and concerns, and escalate where resolution cannot be reached
- Meet Key Performance Indicators (KPIs) - Handle an average of 20-40 inquiries per day
- Educate clients in the use of corporate website
**Key requirements needed**:
- Clear, fluent, effective English, native Mandarin speaker (speaking Cantonese would be an advantage)
- Professional phone manner - be an effective and understanding listener
- Experience in customer service would be an advantage
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Institutional Equity Sales Director
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Associate, Regulatory Affairs
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Associate, Regulatory Affairs
3 weeks ago
Melbourne, Victoria, Australia Equity Trustees Full timeOverviewJoin to apply for the Associate, Regulatory Affairs role at Equity TrusteesJoin our Corporate and Superannuation Trustee Services (CSTS) business as part of the Legal, Regulatory & Governance Advisory team. This is a dynamic and collaborative role that contributes to our regulatory affairs program, helping us maintain a strong compliance and...
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Melbourne, Australia Anton Murray Consulting Full timeMelbourne- Investment Banking- Contract or TemporaryOur client is a prominent global asset manager, with a substantial presence in Australia, and headquartered in Melbourne, seeking a **Senior Analyst **, working as part of their **Listed Equity investment team **to review macro-economic factors and complete listed equity analysis and equity investment...
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Client Services Account Manager
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