
Equity Client Services
1 week ago
Melbourne- Ancillary Areas- Contract or TemporaryOur client is a leading wealth management provider seeking a Client Services who is able to speak Mandarin fluently to join their team in Melbourne on a 12-month contract.
As a Customer Service Agent, you will be the primary contact for our clients Asia
- Pacific based employees of multinational companies who use our client as their Corporate Benefits Administrator.
In this multi-faceted role, you will work with clients on the execution and administration of their corporate share/ option accounts. As our clients are Asia-Pacific based, you will need to be able to speak **Mandarin **and speak **English** fluently.
**Key responsibilities**:
- Receive inbound calls from participants, assess needs, answer enquiries, identify issues and implement the appropriate solutions
- Investigate and resolve customer complaints and concerns, and escalate where resolution cannot be reached
- Meet Key Performance Indicators (KPIs) - Handle an average of 20-40 inquiries per day
- Educate clients in the use of corporate website
**Key requirements needed**:
- Clear, fluent, effective English, native Mandarin speaker (speaking Cantonese would be an advantage)
- Professional phone manner - be an effective and understanding listener
- Experience in customer service would be an advantage
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Client Relationship Manager
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Client Services Account Manager
1 week ago
Melbourne, Australia Anton Murray Consulting Full timeMelbourne- Ancillary Areas- PermanentOur client is a well-established and growing financial services business looking for a hands on Client Services Manager to join their team. The Client Services Manager will manage the delivery of the day to day administration of clients funds whilst developing and maintaining a strong relationships with a portfolio of...
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Business Partner Compliance
2 weeks ago
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Equity Investment Analyst
1 week ago
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Equity Investment Analyst
7 days ago
Melbourne, Australia Anton Murray Consulting Full timeMelbourne- Asset Management- Contract or TemporaryOur client is a prominent global asset manager, with a substantial presence in Australia, and headquartered in Melbourne, seeking a **Senior Analyst **, working as part of their **Listed Equity investment team **to review macro-economic factors and complete listed equity analysis and equity investment manager...
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2 days ago
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Investment Governance Analyst
1 week ago
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Business Partner, Compliance
2 weeks ago
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