
Customer Service Co-ordinator
3 days ago
Great Team Environment
- Local Experience Required
- M5 Corridor
**Our Client**
Take this opportunity to join this European forwarder that has a solid footprint globally and is continuing it's growth in Australia.
**The Position**
- Co-ordinate customer shipments from end to end
- Ensure customer agreed service levels and value add services are met
- Update clients regarding order status including delays
- Respond to customer enquiries in a timely professional manner
- Ensure customer retention by addressing and resolving service issues
- Develop ongoing client relationships
**The Requirements**
To be successful in this role you will display:
- Excellent communication skills
- Customer service experience within the freight forwarding industry
- Developed understanding of import/export procedures
- CargoWise1 experience
- Full time working rights within Australia
**On Offer**
- Fabulous working conditions
- Friendly, happy work environment
- Knowledge development/growth
For further inquires regarding this position and many more in freight, customs and logistics with
**FRMSTAFF** please contact
**Meredith Harvey **on
**(02) 9313 9777** or visit our website at
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