Office Administrator-receptionist

Office Administrator
- Receptionist
Full Time
Camberwell VIC
**About the company**:
At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life’s stages and challenges.
Baptcare is a purpose driven organisation working across Victoria, Tasmania, and South Australia. Focused on providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.
Our Values are Wellbeing, Ethics, Co-creating, Accountability, Respect and Effectiveness.
About the Role
The Office Administrator/Receptionist provides efficient administrative support to the Camberwell Hub staff. This position is the first point of contact for visitors and callers to the Baptcare head office hub and manages key operational functions of office related matters and administrative tasks to ensure the smooth operations of the office and provide a positive, client focused service to all stakeholders.
The Office Administrator/Receptionist provides a positive, efficient approach to callers, visitors, volunteers, and staff, reflecting Baptcare’s values.
Key Duties
Manage and take responsibility for communications for all office related communication to Camberwell Hub staff
Function as the key point of contact for the Camberwell Hub landlord - Baptist Union of Victoria (BUV)
Manage the Baptcare alarm system via Integrity
Develop and implement effective administrative systems
Work closely and consult with Facilities Maintenance and WHS to manage the office and any WHS or maintenance issues that arise, liaise with relevant contractors/suppliers to facilitate management of issues, and ensure that the CFO is notified immediately of relevant issues of concern within the office environment
Consult with external contractors regarding the proper functioning of elements of the office, including but not limited to; cleaning, indoor plants, milk deliveries and more, this includes issue management and proper product management of supplies
Provide administrative support to Baptcare Executive Assistants as needed, and support with travel bookings as required
Organise office events, including logistics and catering (Pie Day, BBQ’s, morning teas, Christmas morning tea)
Manage the front office reception desk, including the taking and distribution of messages; greeting of visitors; accepting deliveries, processing of incoming and outgoing mail
Complete tasks using MS office (word & excel), photocopying, preparation of meeting agenda and minutes when required.
Maintenance/ordering of office supplies and office equipment, and Invoice Coding in Basware for related office purchases
About You
**You will ideally bring the following**:
Proven competence in a similar role
Able to take direction, outcome focused
Reliability and honesty
Demonstrates a proactive approach / shows initiative in managing day to day office issues.
Able to negotiate and participate in problem identification and resolution and avoid conflict Ability to remain calm and focused when faced with difficult situations.
Able to manage own time to achieve key outcomes of the dual role.
Ability to adapt to changing circumstances in the workplace.
Proven ability to work co-operatively with a diverse, multicultural workforce and client base Able to review own schedule to manage priorities.
Able to identify and seek appropriate support and guidance when required.
Commitment to working in accordance with Baptcare values and Code of Conduct Alignment and commitment to Baptcare’s Mission, Vision, and Values.
Experience or competency working in a contemporary office environment
**Desirable**: Certificate II or III in Business Administration
For You
Baptcare is focused on living our values, not just talking about them. You will find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.
A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.
Access to confidential counselling and support services.
Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.
Only short-listed applicants will be contacted.
Applicants must have the right to work in Australia.
The successful applicant will be required to undergo a National Criminal History check.
At Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.
Baptca