Customer/sales Administrator Fmcg

1 week ago

Sydney, Australia Talent Connect Australia Full time

We are seeking an experienced Customer Service Representative and strong Administrator to join a leading organisation in the FMCG space to support key clients with order management, processing, logistics support and more

In this role, you will be working alongside major Australian retailers, and smaller local customers who stock a range of Personal and Skincare products. You will be a strong administrator with great people skills and ideally experience working in SAP or excel (not essential).
- **Located in Macquarie Park**:

- **Immediate start - It is initially a temporary contract but if this is the right fit, there is the opportunity to go perm**:

- **Opportunity to grow and develop your career with a leading organisation**:

- **Competitive Hourly Rates**:

- **Hybrid working arrangement**

**Your day-to-day will include, but not be limited to**:

- Providing high-level customer support to key B2B clients.
- Ensure all customer orders and queries are processed within a timely manner.
- Prompt when processing orders and proactive with checking any changes in delivery timeframes to achieve effect customer relations and service to customers.
- Accurate data entry when processing orders and into CRM system
- Handling customer interaction in an efficient and professional manner.
- Administering customer credits and conducting inquiries when needed.
- Contributing to the team's continuous improvement initiatives.

**Who you are?**
- Strong customer service experience and confident communicating with a variety of stakeholders
- Enjoys being a go to for your clients and supporting with anything great or small across their accounts
- A strong administrator with great attention to detail, and the ability to work under pressure when needed to ensure fast and accurate customer support
- A high achiever with the desire to develop and grow within an established organisation.
- Experience using SAP or similar software to enter data, update and track information and pull reports

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