Customer Service Representative

6 days ago

Goulburn, Australia PERSOLKELLY Full time

***

**ABOUT THE ROLE**

**YOUR JOB RESPONSIBILITIES**:

- Work directly with clients and their advocates to provide advice and assistance on housing options
- Work collaboratively with internal specialists and external service providers
- Make referrals where additional support requirements are identified to better meet client needs
- Manage tenancies and support clients to maintain successful agreements
- Support tenancy and community participation initiatives
- Manage client information to ensure confidentiality, accuracy and integrity
- Monitor property condition and facilitate maintenance and minor modifications
- Prepare and maintain program documentation for reporting, monitoring and evaluation purposes
- Undertake qualitative & quantitative social and economic research to formulate recommendations

**ESSENTIAL REQUIREMENTS**:

- Double vaccination certificate
- Current driver's licence
- Relevant tertiary qualifications and/or demonstrated relevant experience in a similar role

**HOW TO APPLY**

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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