Operations Specialist

**The Benefits**
- ** Permanent Full-time role (38 hours weekly) based in Hallam**:

- ** Competitive base salary + 11% Superannuation**:

- ** Great working culture, highly supportive team with on-the-job training provided**

**About the Role**:
An exciting opportunity has become available for an **Operations Specialist** to join our VIC & TAS District team based in Hallam, Victoria. The role is responsible for reviewing and improving business process and procedures, including systems to optimize the operations. You will participate in or lead projects to develop change to current systems and processes whilst working with and communicating to internal and external customers to achievement key business objectives. The role will be reporting to the Operations Excellence Manager.
- Perform and participate in our co-ordinates audits and review of existing processes or documentation to ensure appropriate standard and rules are applied.
- Initiate, analyse, and work on projects which deliver business solutions through improved processes which can include improved efficiencies, delivering additional customer services or leveraging outsourcing or vendor opportunities within department
- Validate and complete accurate and timely reporting
- Identify risks and opportunities within key processes in the area/department and shares findings with management

**Skills & Experience**:

- Knowledge and experience in Data Analysis, PowerBI, VBA, Microsoft Office, and coding language will be highly regarded
- High level of attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Tertiary training and experience with Six Sigma and Data analysis advantageous
- Relevant work experience in a network freight operation desirable

**The Company**

FedEx Express is one of the worlds largest express transportation companies and has consistently been selected as one of the world's top 500 companies and the World’s Most Admired Companies by “Fortune” magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.

As TNT and FedEx officially joined forces on 25 May 2016 this role will support both FedEx and TNT businesses within Australia.

**The Philosophy**

People-Service-Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Throughout P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivery the highest possible quality of service to our customers. We care for our employees’ well-being and value their contributions to the company.

We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

**The Mission**

We strive to be the Best Company to work for with the Best Service and the Best Brand in our Industry.

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