Care Advisor

About Us:
Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.

Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.

For over 160 years Anglicare has been serving people in need
- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us

About Anglicare at Home Services:
Anglicare At Home is dedicated to providing compassionate and personalized care to individuals in the community. We strive to deliver services that are in line with our Christian mission, ensuring that every client is treated with empathy, dignity, and respect. As we continue to expand our reach, we are seeking a dedicated and passionate Care Advisor to join our team and make a meaningful difference in the lives of our clients.

Join Our Team as a Care Advisor and Make an Impact

Are you passionate about making a positive impact in people's lives? Anglicare is on the lookout for an experienced and dedicated Care Advisor to join our compassionate team in the Illawarra region. This is your chance to be at the forefront of delivering exceptional care and support to our clients, ensuring their needs and preferences are met with the highest standards of quality and empathy.

As a Care Advisor, you will play a pivotal role in our mission to provide outstanding case management and align services with Anglicare's strategic vision and values. Your expertise will be crucial in ensuring our clients receive the best possible care and support, making a real difference in their lives every day.

Enjoy the stability of a permanent full-time position, working Monday to Friday. Be based in Wollongong with the option to work from home, offering you the perfect work-life balance. Join a team that values compassion, collaboration, professional growth, and a shared commitment to excellence.

Why You'll Love this Job:

- Client-Centered Care: Provide comprehensive case management, ensuring clients are treated with empathy, dignity, and respect. Tailor services to meet each client's unique physical, clinical, emotional, spiritual, and social needs.
- Service Optimization: Assess and identify client needs, coordinating with internal and external service providers to deliver appropriate services and products, including assistive technology, within budget constraints.
- Compliance & Documentation: Ensure all case management activities adhere to organizational policies, Care Packages Program, and legislative requirements. Maintain accurate and timely documentation.
- Relationship Management: Foster and maintain positive relationships with teams, health professionals, clients, their families, and other stakeholders to enhance the profile of Anglicare At Home.
- Financial Management: Assist clients in managing their care budgets, ensuring accurate documentation of services for correct allocation and accounting.
- Team Leadership: Guide and support team members in understanding and implementing Anglicare’s strategy, vision, values, and relevant policies. Monitor Care workers’ performance and gather client feedback to improve service delivery.

Who We're Looking For:

- Certificate IV in Aged Care, Community Services or equivalent.
- Diploma in Case management (desirable)
- Previous experience in Home Care/Community/Aged Care
- Intermediate computer skills, including proficiency in MS Office
- Current NSW driver’s licence

Why Join Us?
- Supportive Environment: Work in a flexible, supportive setting that allows you to do your best work.
- Career Growth: Enjoy opportunities for professional development and career progression.
- Exclusive Benefits: Access discounts at over 400 retail, accommodation, and entertainment venues.
- Wellbeing Focus: Benefit from regular supervision, mentoring, and a comprehensive induction program.
- Fitness Perks: Get discounts to over 800 gyms for you and your family with Fitness Passport.
- Tax Advantages: Take advantage of salary packaging options as a not-for-profit organization.
- Positive Culture: Thrive in a fun, supportive, and engaged team environment.
- Strong financial acumen and analytical skills.

Anglicare - Jesus Christ honoured, lives enriched, and communities strengthened
- Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse_

Application Close Date: March 11, 2025