Account Manager

3 days ago

North Sydney, Australia Nine Full time

**Company Description**
Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital.

Our Purpose: We shape culture by sparking conversations, challenging perspectives, and entertaining our communities.

We bring people together by celebrating the big occasions and connecting the everyday moments. Australia belongs here. We bring our purpose to life via three shared values: We walk the talk, turn over every stone and keep it human.

The Account Manager is responsible for driving sales of our newspapers through the newsagent, retail, distributor and accommodation channels. You will build and maintain strong relationships and provide a high level of customer support to existing accounts to maintain distribution of Nine publications, as well as actively seeking new business opportunities.

Day to day you will:

- Develop and maintain relationships with key retailers, distributors, and hotels across assigned territories.
- Investigate and report on escalated subscriber/delivery service complaints.
- Meet with distributor/ news-agency purchasers (prior to take-over where necessary), to outline basic Nine retail and distribution requirements
- Monitor product display, branding and signage across assigned territory
- Assist with the performance management of newsagents and general retailers
- Monitor general retailer supplies across assigned territories
- Investigate and report on contract performance issues as required
- Provide point of contact for Circulation team
- Liaise with Logistics Contractors to resolve issues as they arise
- Please note you will be required to have a valid Australian Drivers license for this position._
**Qualifications**
What we would like to see:

- Self-motivated with the ability to work unsupervised
- Previous account management, customer service or sales experience
- A good understanding of the newsagent and distribution network
- Strong communication and interpersonal skills
- Excellent presentation and negotiation skills
- Customer focus
- Excellent planning and priority setting
- Current drivers licence.
- CRM experience (salesforce) is ideal but not essential

**Additional Information** Our Commitment to Diversity and Inclusion**:
**Disclaimer**:We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

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