Peak Support Specialist

2 days ago

Preston, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

We’re looking for passionate customer-focused team members to join our MyNetwork support team at Australia Post.
- This seasonal role is fixed term, full time for 2 months
- Commencing from 25th November 2024 to 17th January 2025.
- You will work from 8:30am - 4:21pm onsite from the Darebin Parcel Delivery Centre.
- The salary for this role commences at $75,949 per annum plus 12% superannuation.

**What you’ll deliver with us**
- Providing our internal customers with relevant information to help with external customer enquiries
- Developing and maintaining relationships with different teams in the business
- Playing a pivotal role in creating a collaborative approach to problem solving

**About you**

You’ll be ensuring our internal customers are satisfied, by harnessing your relentlessly empathetic attitude, with your unique ability to resolve customer queries quickly and accurately, the first time.

**You’re also**:

- Pretty unflappable and your resilience allows you to move from one customer enquiry to the next, to the next
- A true professional, because if you’re punctual, reliable and support your fellow team members, you’ll thrive here
- Tech savvy and can work effortlessly across multiple IT platforms and tasks simultaneously

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

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