Technical Implementation Manager

7 days ago

Sydney, Australia Excolo Full time

Offices in Sydney, Brisbane, Melbourne
- Opportunity to work fully remote
- A permanent role created due to an internal promotion
- We're working with a High profile Financial Markets business that is looking for a Technical Implementation Manager. In this customer-facing role, you’ll be responsible for supporting and onboarding new clients and integrating with Financial Markets Solutions.**What you will be responsible for**:

- As a go-to expert, you’ll work directly with the clients and internal/external delivery teams to fully understand the business and deliver the solutions that are fit for the purpose
- Support the client and their relevant technical team to integrate into our suite of products, designing and setting up their solutions, providing technical guidance, as well as assistance in troubleshooting and resolving incidents
- You will be responsible for defining the finalised scope and managing the project right through to completion and post-live monitoring, following clear and well-maintained project plans.
- You will keep all relevant stakeholders updated with regularly scheduled meetings to identify any risk early and ensure that the project is going to plan
- You’ll use your exceptional project management skills and experience to work on a high number of projects at any one time
- You’ll also plan and deliver customer demos and training on product functionality, to help maximise the value add to their businesses
- Build awareness of changing technology trends within the payment processing industry as well as wider technical trends such as security, web/browser technologies, mobile technologies etc.

**What you will need to be successful**:

- Proven background in managing projects and delivering customer technical integrations
- Confidence and experience in managing relationships between internal and external stakeholders
- Knowledge and understanding of Financial Markets and Trading, Settlement, Clearing and Order Management Technology/Processes
- Possess strong communication and interpersonal skills. Speak up in meetings and contribute positively
- Creative and forward-thinking with a good aptitude for problem-solving
- Be curious, ability to capture customer requirements and familiar with funnelling techniques
- Proficiency in at least one programming language
- Desired experience in multiple operating systems Windows, OSX, Linux, iOS
- Knowledge of Database technologies~ Oracle / SQL
- Someone who can work independently as well as be a team player

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