Internal Account Manager

1 week ago

North Rocks, Australia Officeworks Full time

**Title**:Internal Account Manager - Education**:

- Location: North Rocks, New South Wales, AU**About us**:
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 168 retail stores Australia wide - we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

**About the role**:
This role will have an in depth understanding of their regional education community through engaging, managing and maintaining the end-to-end lifecycle of the customer relationship.

**About you**:

- Creates opportunity to prospect and cold call potential customers and is driven by self-motivation
- Excellent communication skills (both verbal and written) across a diverse audience
- Establishes and maintains long term, mutually beneficial relationships with business customers and gains their trust and respect
- Ability to effectively manage difficult customers and situations whilst remaining calm and in control
- Effective stakeholder management skills (internal and external customers)
- Effective negotiation skills with an ability to effectively educate and influence the customer
- Able to work in and adapt to a fast-paced and changing environment
- Excellent time management with and ability to prioritise and meet deadlines

**Our culture**:
It’s all in a day’s work when you’re part of the Officeworks community - where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

- An inclusive, diverse, and supportive environment.
- Flexible working arrangements to best support your individual needs.
- A key focus on wellbeing and safety.
- Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
- Ongoing training and development opportunities to progress your career.
- Industry leading Growing Families policy and access to Circle In portal for Working Families.

Officeworks is a** ‘Circle Back Initiative’ **employer - we commit to respond to every applicant.

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