Allocations and Service Coordinator

5 days ago

Bella Vista, Australia Care Connect Full time

Posted: 25/09/2025

Closing Date: 25/10/2025

Job Type: 3. Maximum Term - Full Time

Location: Bella Vista

Job Category: Care Operations

At Care Connect, we’re looking for a dedicated and detail-oriented **Allocations and Service Coordinator** to join our Direct Care Services team. This is a rewarding opportunity to contribute to your community while supporting clients to live independently at home.

**About the role**

As an **Allocations & Service Coordinator**, you’ll play a key role in ensuring our clients receive the care they need, when they need it. Working within our **Direct Care Services team**, you’ll coordinate and schedule services that directly support people to live independently in their own homes.

This role is based at our **Bella Vista office** with **hybrid work arrangements** available and will involve working a fortnightly rotating roster. The role is a full-time, maximum-term contract to 30th June 2026.

Key responsibilities include:

- Coordinating client services with a strong focus on responsiveness, reliability, and professionalism
- Building efficient care worker schedules, accounting for planned leave and minimising travel time between shifts
- Managing ad hoc daily changes from clients and care workers
- Achieving rostering efficiency KPIs
- Communicating service changes with clients in a clear, supportive manner
- Assisting the Team Leader with additional tasks as required.

This is a dynamic role, perfect for someone who enjoys problem-solving, thrives on organisation, and takes pride in creating smooth, efficient schedules that delight both clients and care workers. Above all, you’ll prioritise the well-being of our clients in everything you do.

**About you**

You are a strong team player who enjoys continuous improvement and thrives in a fast-paced environment. Respect, confidentiality, and professionalism come naturally to you. Most importantly, you share our workplace values of **Collaboration, Courage, Authenticity, Respect and Excellence (CARE)**.

To succeed, you’ll bring:

- Minimum 2 years’ experience in rostering or scheduling, ideally in aged care or community services.
- Experience using the **Skedulo system** (highly desirable).
- Exceptional customer service and interpersonal skills - listening, verbal, and written.
- Strong time management and organisational skills.
- A warm, helpful communication style that builds credibility and rapport.
- High attention to detail, accuracy, and a methodical approach.
- Proficiency with Microsoft Office and other client management systems, with the ability to learn new technologies quickly.
- High-speed data entry skills (minimum 45wpm) with accuracy.
- Strong problem-solving and negotiation skills, particularly under pressure.

**What’s in it for you?**

At Care Connect, we believe in supporting our people as much as our clients. You’ll enjoy:

- A competitive salary **plus salary packaging benefits** to maximise your take-home pay.
- **Flexible working arrangements** to support work/life balance.
- A **passionate and supportive team** that values care, respect, and collaboration.
- Ongoing **training and development** to support your growth and career progression.
- Access to an **Employee Assistance Program**, discounted health insurance, and wellbeing products.

**How to Apply**

Are you our next **Scheduling Superstar**?

  • Allocations and Service Coordinator

    1 week ago

    Bella Vista, New South Wales, Australia Care Connect Ltd Full time $60,000 - $90,000 per year

    At Care Connect, we're looking for a dedicated and detail-oriented Allocations and Service Coordinator to join our Direct Care Services team. This is a rewarding opportunity to contribute to your community while supporting clients to live independently at home.About the roleAs an Allocations & Service Coordinator, you'll play a key role in ensuring our...

  • Allocations and Service Coordinator

    7 days ago

    Bella Vista, New South Wales, Australia Care Connect Full time $60,000 - $90,000 per year

    Posted: 03/09/2025Closing Date: 02/10/2025Job Type: 3. Maximum Term - Full TimeLocation: Bella VistaJob Category: Direct CareJob DescriptionDo you want to make a real difference in people's lives?At Care Connect, we're looking for a dedicated and detail-oriented Allocations and Service Coordinator to join our Direct Care Services team. This is a rewarding...

  • Roster Coordinator

    2 weeks ago

    Bella Vista, Australia Orion Care Full time

    _**Roster Coordinator - Permanent full-time position based in Bella Vista **_ - **09:00 am - 05:00 pm PFT working from office **_ **About Orion Care** Orion Care is a fast-growing NDIS registered provider. Our vision is to provide quality care support and services as a platform for enabling and maintaining a sense of purpose and independence in life for...

  • Customer Service Coordinator

    2 weeks ago

    Bella Vista, Australia oOh! Full time

    This position will provide a high level of Customer Service for our reooh network by triaging requests reported to our uh-oOh Technical Fault help desk. This then ensures our team can repair infrastructure to our high standard. **About oOh!**: oOh! is a leading operator in Australia and New Zealand’s fast-growing Out Of Home advertising industry and our...

  • Service Coordinator

    2 weeks ago

    Bella Vista, Australia Care Connect Full time

    Posted: 30/04/2025 Closing Date: 27/05/2025 Salary: $70,000.00 - $75,000.00 Job Type: 1. Permanent - Full Time Location: Bella Vista Job Category: Care Operations Care Connect are seeking a solution focused and detail-oriented Service Coordinator to join our Out of Hospital Care team. **Service Coordinator - Out of Hospital Care** - $73k + super +...

  • Customer Service

    22 minutes ago

    Bella Vista, Australia technocity service centre Full time

    We are currently seeking a dedicated and professional **Customer Service & Communication Officer** to join our team. **Key Responsibilities**: - Handle communication with customers regarding online store inquiries and after-sales service issues - Liaise with repair/service teams to coordinate after-sales solutions - Maintain clear and accurate records of...

  • Service Coordinator Ohc

    3 days ago

    Bella Vista, Australia Care Connect Full time

    Posted: 01/08/2025 Closing Date: 29/08/2025 Salary: $75,000.00 - $80,000.00 Job Type: 1. Permanent - Full Time Location: Bella Vista Job Category: Care Operations Care Connect are seeking a solution focused and detail-oriented Service Coordinator to join our Out of Hospital Care team. **Service Coordinator - Out of Hospital Care** - $76k + super +...

  • Intake Coordinator Ohc

    5 days ago

    Bella Vista, Australia Care Connect Full time

    Posted: 05/06/2025 Closing Date: 02/07/2025 Salary: $70,000.00 - $75,000.00 Job Type: 1. Permanent - Full Time Location: Bella Vista Job Category: Care Operations Care Connect is seeing a dedicated Intake Scheduling Coordinator to join our Out of Hospital Care team on a full-time, permanent basis. **About us** Care Connect Life, made easier! An...

  • Project Coordinator

    5 days ago

    Bella Vista, New South Wales, Australia City Linemarking Full time $80,000 - $120,000 per year

    Job Offer: Project CoordinatorLocation: Sydney, NSW 2153Company: CLM City Linemarking And Maintenance Pty LtdEmployment Type: Full-time PositionSalary: $120,000Job Purpose:We are looking for an enthusiastic and proactive Project Coordinator to oversee linemarking projects in road networks and construction sites. The successful candidate will manage all...

  • Service Coordinator Aged Care

    3 days ago

    Bella Vista, Australia Care Connect Full time

    Posted: 06/06/2025 Closing Date: 04/07/2025 Job Type: 3. Maximum Term - Full Time Location: Bella Vista Job Category: Care Operations **About us** **Care Connect**_Life, made easier!_ An industry-leading and dynamic Care provider, Care Connect is proudly a not-for-profit, approved Home Care Package provider that understands how important it is to...