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Customer Service Officer

3 weeks ago

Strathfield, Australia Ashdown Consulting Full time

$31.25 p/h + Super
- 6 Month Contract
- 6 Month Contract

**Customer Service Officer | 6 Month Contract | $34.37 p/h + Including Super**

**About the Company**

We are looking for a Customer Service superstar to join a fun and bubbly team for one of our Government Clients located in Strathfield.

This role is fulltime in the office Monday - Friday where 3 days out of the 5 days you will be working till 6:30pm.

**About the Role**
- Support to customers in an online environment
- Promoting Customer engagement with their learning program
- Improving customer retention and completion by increasing student motivation
- Early identification of customers at risk of non-progression and supporting them to engage
- Work with the Line Manager to develop and review meaningful performance management and development plans

***

**About You**
- Excellent customer service experience
- Good communication skills
- Attention to detail
- Be able to navigate through multiple systems