Smb Business Leader Manager

**SMB Business Leader Manager - ANZ**:
Sydney, New South Wales, Australia

Date posted

**Jul 02, 2025**
- Job number

**1839402**
- Work site

**Up to 50% work from home**
- Travel

**25-50**%**
- Role type

**People Manager**
- Profession

**Sales**
- Discipline

**SMB Sales**
- Employment type

**Full-Time**

**Overview**:

- At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
- The Small and Medium Business (SMB) segment within SME&C is at the leading edge of growth and transformation. It’s a tremendous growth engine for the company dedicated to bringing the Microsoft cloud to millions of SMB customers worldwide through scalable routes to market, growing revenue, market share and net new customers while enabling a high level of customer and partner experience.

As a**SMB Business Leader**Manager
- ANZ**, you will be accountable to the AI Business Solution business goals of Microsoft’s SMB business and be the SMB customer advocate across the organization. This requires continuous innovation and evolution of the sales execution strategy, while remaining centered on the customer. To be successful, you must have a deep understanding of the local market, customer acquisition and growth engines across core Microsoft 365, Dynamics 365 and Copilot products and the respective routes to market. You will drive SMB AI Business Solution strategy alignment across all sales engines through the development of a holistic sales target attainment plan and ensure continuous execution with the right level of investments to address customer needs and accelerate their digital transformation.

This opportunity will allow you to develop deep stakeholder management, business strategy acumen, and sales leadership skills, as you will lead an AI Business Solution sales organization and work with key business partners from the partner, products and services, marketing, finance, and operations to ensure teams are working together to achieve AI Business Solution targets across sales engines.

**Qualifications**:
**Minimum required qualifications**
- Bachelor's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 6+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
- OR Master's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 5+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
- OR equivalent experience
- 5+ years direct/formal, indirect/informal, and/or project team people management experience.
- Solution area experience in Modern Work (required) and Biz Apps (preferred).

**Responsibilities**:

- Drive initiatives and capabilities needed to deliver success within scope of accountability and work to develop/mentor/coach talent internally or develop plans to attract needed talent to Microsoft as well as develop a high-performing team by hiring diverse talent, prioritizing development and leading by example.
- Proactively cultivate trusting and influential relationships with leaders/stakeholders creating cross-organizational clarity and supplement global data with local insights to optimize customer lifetime value through acquisition, retention and growth strategies leveraging scalable routes to market.
- Manage SMB segment revenue growth and net new customer adds on AI Business Solutions product offerings within local markets and prioritize go-to-market offerings and develop strategies for securing cloud customers through cloud solution provider (CSP) expansion within the local SMB market. Conduct AI Business Solutions sales performance and outlook reviews across key engines every week, month and quarter across key SMB engines, channels, and l