Project Officer, Information Services Division
2 weeks ago
Location: Barton, ACT
Application Closing Date**:Sunday 13 October **by 11:30pm AEDT**
**Classification**
APS Level 6 ($94,715 - $106,438)
**Employment Type**
Ongoing & Non-ongoing (For an initial period up to 12 months)
Where a non-ongoing specified term is offered, this would be for an initial period of up to 12 months, with possibility of extension up to a maximum period of two years.
A non-ongoing offer may result in conversion to an ongoing offer of employment, however this must occur within 18 months from the opening date of this advertisement.
**Flexible Work**
At PM&C we recognise the broad benefits of offering flexibility in how, when and where work is performed. We consider flexibility first from a starting position of ‘how can we make this work?’ and consider individual circumstances and operational requirements in making genuine attempts to establish mutually beneficial arrangements. Please reach out to the contact officer if you would like to explore what flexibility might look like for you, such as part time work, variable start and finish times or working from home.
**Who we are**
The Information Services Division (ISD) is responsible for the smooth delivery and support of core ICT services to The Department of the Prime Minister and Cabinet (PM&C) and a range of Shared Services partners.
**What you will do**
The Project Officer will:
- Provide support to the Project and Delivery Manager, and team of technical resources to achieve the highest possible standards to ensure stakeholder satisfaction and confidence.
- Manage competing priorities, anticipate and meet the needs of stakeholders, and show initiative to improve work practices.
- Assist in uncovering stakeholders’ requirements and being able to translate this to developers.
- Undertake ICT Procurement, draft corporate documentation and funding proposals.
- Contribute to the support function that the team provides to our users including gathering feedback and ideas for future system enhancements.
- Provide strong people skills and the ability to engage authentically with stakeholders on complex business and ICT issues.
- Document and maintain support procedures, technical articles and knowledge base articles
**What you will bring**
- Highly developed customer service skills, based off experience within customer focused ICT environments.
- Working collaboratively and operating as an effective team member.
- Communicating clearly, by confidently presenting messages in a clear and concise manner.
- Ability to anticipate and respond to client and stakeholders needs and expectations
- Resilience, organisation and the ability to manage competing, time-sensitive work and requests.
- Ability to foster strong stakeholder relationships within PM&C and with other federal government agencies
- Able to confidently deal with stakeholder requests and concerns in a measured and calm manner.
- Understand the capabilities of the Department’s strategic technology platforms and how they interrelate.
- Respect and awareness for diversity.
- Project management and business analysis experience is desired.
**Eligibility**
**Security Clearance Required**
Baseline Vetting (Protected)
**How to apply**
- Your resume (maximum three pages)
- A ‘one page pitch’ telling us how your skills, knowledge, experience and qualifications make you the best person for the job and to perform at the relevant classification level.
**Contact Officer
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