Client Service Analyst

3 days ago


Rhodes, Australia IRI Worldwide (Australia) Full time

**So, why Circana?**

We’re progressive, inclusive and people focused. We seek to create a down to earth culture which balances work and home life and enables our team to be the best that it can be. Our people are important to us and we offer a number of fantastic benefits including;
- Flexibility with the hours you work, and where you work them
- Employee training and continuous development programs
- Up to 5 weeks annual leave and holiday buy back scheme
- 16 weeks paid parental leave
- Birthday leave
- Summer half days
- “Me” Days
- Free onsite gym and swimming pool

Key responsibilities:
You will be responsible for delivering client reports and databases accurately, and on time. Effectively managing a portfolio of FMCG clients, you will:

- Accurately assess the client’s reporting and database requirements
- Be accountable for the quality of the client database, working with the Data Release team to ensure any data changes have been delivered in full and on time
- Investigate data changes and communicate back to the client
- Be accountable for the quality of the client reports
- Provide troubleshooting system support to the client

We’re looking for:

- Tertiary qualification in business, marketing, statistics or similar
- Previous experience working as an Analyst in any sector (FMCG desirable)
- Advanced MS Excel, Word and PowerPoint
- Strong communication skills (both verbal and written)
- High attention to detail
- Effective problem-solving skills
- Ability to simplify complex data for the relevant audience

Interested?


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