Second in Charge Norwood Full Time
3 days ago
About ForHealth
At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we’re focused on innovation, culture, and exceptional patient care.
The Opportunity
Key Responsibilities
- Customer service including welcoming patients into the Centre, collecting and entering patient details, answering telephone calls and enquiries, scheduling appointments when required, and Reception duties
- Ad hoc administrative duties and supporting the Practice Manager with day-to-day operations
- Opening and closing the Medical Centre
- Fostering professional working relationships with team members, patients and medical staff
- Maintaining compliance with organisational policies and procedures
**To excel in this role, you'll possess**:
- Previous team leadership experience within a customer service role
- Ability to work well under pressure
- Excellent written and verbal communication skills
- Excellent customer service skills
- Proficient computer skills with knowledge of Pracsoft/MedTech advantageous
- Excellent time-management skills and the ability to multi-task
- Detail orientated
- Initiative, ambition and ownership
- High standard of presentation
Perks & Benefits
- 20% off Dental treatments
- Fitness Passport - discounted gym access
- 24/7 Employee Assistance Program
- Health insurance discounts
Ready to Make a Difference?
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