Manager, Nike E-commerce Digital Operations Pacific

Rejoignez l'équipe NIKE, Inc.

Loin de se contenter d'équiper les plus grands athlètes mondiaux, NIKE, Inc. explore les potentiels, abolit les frontières et repousse les limites du possible. L'entreprise recherche des personnes capables d'évoluer, de réfléchir, de rêver et de créer. L'épanouissement de sa culture repose sur son ouverture à la diversité et sur sa façon d'encourager l'imagination. La marque a besoin de personnes talentueuses, de leaders et de visionnaires. Chez NIKE, Inc., chacun contribue, par ses compétences et sa passion, à jouer un match difficile en constante évolution.

WHO YOU’LL WORK WITH

WHO WE ARE LOOKING FOR
- Have a bachelor’s degree in business, marketing or related field with a minimum 3-4+ years of experience in Digital Commerce or Digital Operations.
- Be a strong and experienced team leader with the ability to coach, mentor and career plan for team members.
- Ability to drive a culture of always-on testing and learning, and continuous process improvement.
- Excellent organizational and cross-functional project leadership skills with proven ability to juggle between the details and big picture, manage multiple and competing projects and priorities.
- Excellent oral and written communication skills including meeting facilitation and making persuasive presentations to senior leaders.
- Show previous experience in digital e-commerce environment launching products, content and working with user experience and localization is preferred.

WHAT YOU’LL WORK ON

You’ll work closely with the rest of the Nike Direct Digital Commerce (NDDC) and Digital Agency Partners to define opportunities and drive priorities to enhance the consumer journey across all digital channels and scale the efficiency of the team through building new internal processes. You will work with Global partners to suggest and implement improvements and changes to digital operational tools and collaboration processes. You will communicate and introduce new feature rollouts and levers for the business team to grow the business and continue to find areas to test and learn.

Here is an overview of the daily tasks you will be working on:

- Audit the consumer journey across all digital channels to find and remove friction points and find opportunities to enhance the consumer experience with continuous testing and learning.
- Be the NDDC point of contact to escalate issues across all digital channels and operational tools to appropriate internal, global and regional technology partners to troubleshoot.
- Provide cadenced updates on weekly, seasonal digital asset readiness and catalog activation status, and site issues resolution.
- Manage all consumer facing and internal promotions across all digital channels.
- Oversee team’s daily operational activities such as product setup, product activation, and product launches.
- Assist with digital assortment price management during clearance and retail moments by validating updated prices on tools and consumer facing pages.
- Drive the operational process for business initiatives, retail and sports moments with excellence and be the conduit between Digital Merchandising, Planning (DSM), Brand, Supply Chain, Consumer Services, Digital Product and IT Production Support teams.

NIKE, Inc. est une entreprise en pleine croissance cherchant à intégrer à son équipe des personnes capables de se développer avec elle. Nike offre un généreux programme de rémunération globale, un environnement de travail décontracté, une culture variée et inclusive et une atmosphère dynamique propice au développement professionnel. Quels que soient le site ou le poste, les employés de Nike partagent tous la même mission stimulante : apporter inspiration et innovation aux athlètes* du monde entier.