National Retail Manager

**About us**:
From Court to Culture
- Join & Live Lacoste.
Lacoste is more than a brand, it’s a way of life.
Founded by tennis legend René Lacoste in 1933, the iconic Lacoste Polo is sold every three seconds around the world. From its sporting roots to becoming a global symbol of everyday luxury, Lacoste has transcended borders to define timeless French style.
In Australia and New Zealand, Lacoste brings the spirit of Roland Garros and the South of France to life; blending European elegance with the outdoor Australian lifestyle. We create emotional connections through experiences that celebrate Lacoste’s sportswear icon status, setting the brand apart from local and American alternatives.
As part of Accent Group, joining Lacoste means being part of a powerhouse retail business and a team that leads through customer obsession, market-leading product, and a winning omni-channel experience.
**The Role**:
At Accent Brands, we believe everything begins and ends with the customer. We're looking for a National Retail Manager to establish & elevate Lacoste’s retail operations across Australia and New Zealand.
This is a rare opportunity for a hands-on, strategic leader with a strong background in apparel to help shape the brand’s retail footprint from the ground up. If you’re passionate about building high-performing teams, delivering exceptional customer experiences, and driving growth for a globally iconic brand, this role offers the platform to make a meaningful contribution to Lacoste’s next chapter.
**What you’ll be doing**:
As a key member of our Direct-to-Consumer Leadership Team, you’ll:

- Drive the retail strategy for Lacoste across Australia & New Zealand shaping growth, profitability, and operational excellence.
- Inspire, mentor, and develop a high-performing retail team to deliver sales, KPIs, and unforgettable customer experiences.
- Collaborate with marketing, merchandise, training, and digital teams to bring the Lacoste brand to life in-store.
- Ensure retail standards, product execution, and brand campaigns are flawlessly delivered at every touchpoint.
- Champion customer experience strategies that build loyalty, engagement, and sales growth.

**What we’re looking for**:

- Proven success (5+ years) leading multi-site apparel retail operations, preferably within premium or luxury environments.
- A track record of supporting business growth in apparel-lead brands, leveraging both customer expectations and brand standards in this space.
- A natural leader with a passion for inspiring and developing people and building strong succession pipelines.
- Strong commercial acumen - able to think strategically, manage budgets, and spot growth opportunities.
- Experience driving operational excellence, from financial performance to stock and workforce management.
- A deep alignment with Accent Group’s values: being All In, Customer Obsessed, committed to Teamwork, Respect, Communication, and Never Stop Learning.

Why join us?
- Lead an iconic global brand with a rich legacy and bold future.
- Be part of a collaborative leadership team shaping the direction of Accent Brands’ Direct-to-Consumer business.
- Enjoy the scope, influence, and career growth opportunities of Australia’s largest footwear and lifestyle retailer.

At Lacoste, we don’t just sell products—we create experiences that connect people with a lifestyle of timeless style and innovation. If you’re ready to make your mark and take Lacoste retail to new heights, we’d love to hear from you.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.