Switchboard Operator

15 hours ago

Melbourne, Australia The Royal Melbourne Hospital Full time

-Location: Melbourne | Northern Metropolitan
Job type: Full time
Organisation: The Royal Melbourne Hospital
Salary: Salary not specified
Occupation: Administration/Secretarial
Reference: 69653

**Switchboard Operator/Receptionist/Computer Clerk**
- Join a supportive and dedicated team
- Monthy Accrued Day OFF (ADO)
- Full Time Position located across RMH City and Royal Park campuses

The Telephone & Communications Department is a dedicated team of multi skilled staff, who provide a wide range of services over a 24-hour, 7 day a week period. Currently we are seeking dedicated Switchboard Operators to join our team at RMH City & Royal Park Campuses

**About the Role**:

- Operating an extremely busy hospital switchboard
- Actioning emergency calls as specified
- transmitting messages via paging system and updating information.
- This is a multidisciplinary role, which includes weekend shifts providing receptionist support on our information desk and mailroom duties when required

**About you**:

- Medical Terminology knowledge
- Call Centre / Switchboard experience
- Excellent customer service skills
- Problem solving skills
- Demonstrated attention to detail
- Ability to work in both a team environment and autonomously
- Proficient PC skills, including Word & Excel - Effective organizational and time management skills

**Benefit of working with the Royal Melbourne Hospital**
- Career progression opportunities to suit your professional development goals.
- Enjoy excellent work-life balance working in a supportive and collaborative team
- Salary packaging, onsite car parking and, close to public transport.

**Interested?**

If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.- For a confidential discussion please connect via the details below.

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