Switchboard Operator

1 day ago

Melbourne, Australia Alfred Health Full time

**Alfred Health**

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
- **Fixed Term - Part Time**:

- ** 12 month Maternity Leave cover 56hrs/fortnight - (various shifts)**:

- ** Classification code : HS1**:

- ** Alfred location**:

- ** Staff benefits**

**THE DEPARTMENT**

The Alfred Health Outpatients Program is responsible for the delivery of a number of non-admitted services across the organisation as well as several services that support the delivery of clinical care, including Specialist Consulting Clinics, The Alfred Transit Lounge, GP Liaison Service, Health Information Service and the Referral In service.

**THE ROLE**

The Alfred Hospital computer based switchboard is a busy 24 hour service that handles over 3,000 calls per day. It also provides an after hour service to Caulfield Hospital.

The successful applicant will be responsible for handling telephone calls from external and internal customers, whilst ensuring that all calls are answered in a timely fashion.

The successful applicant must demonstrate excellent, clear and effective communication skills. The ability to prioritise tasks, assist with shift coverages where required, promote and maintain good customer relations, professional behaviour and team spirit is required.

**SKILLS AND EXPERIENCE**
- Higher School Certificate/Victorian Certificate of Education.
- Previous clerical and switchboard experience, preferably in a Hospital environment.
- Highly developed organisational, communication and interpersonal skills.

B**ENEFITS**
- Access to Salary Packaging and Novated Leasing
- Wellbeing initiatives in addition to discounted health insurance
- On-site child care centre
- Discounted on-site car parking
- On-site gymnasium

If this opportunity sounds like it is for you, click the **APPLY** button, including your resume and cover letter.

**For a confidential discussion please contact Kristina Janus (Switchboard Team Leader) on 9076 2439**

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

All Alfred Health employees are required to be vaccinated against COVID-19. This is in accordance with the Vaccination of Health Care Workers (COVID-19) Directions - Health Services. All Alfred Health employees are required to be vaccinated against influenza. This is in accordance with the Mandatory Vaccination of Health Care Workers (Influenza Vaccine) Directions - Health Services Establishments for influenza.

Video
- Health insurance

  • Switchboard Operator

    7 days ago

    Melbourne, Australia Austin Health Full time

    **Overview**: **Work type**:Part time **Salary**:$28 - $32 **Grade**:Undefined **Occupation**: Administration/Secretarial **Location**: Melbourne **Reference**: 2342 **_ Are you a current Austin Health employee? _** Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the...

  • Switchboard Operator

    7 days ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Parkville Job type: Part time Organisation: Austin Health **Salary**: $28 - $32 Occupation: Administration/Secretarial Reference: 2342 **_Are you a current Austin Health employee? _** Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east...

  • Switchboard Operator

    2 weeks ago

    Melbourne, Victoria, Australia Alfred Health Full time $50,000 - $70,000 per year

    Alfred HealthAlfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health...

  • Switchboard Operator

    4 days ago

    VIC St Vincent's Hospital Melbourne - Building A (IPS), Australia St Vincent's Health Australia Full time $58,442 - $64,610 per year

    Job Description:Excellent benefits including salary packagingFitzroy location, close to CBD and public transportPermanent full time opportunityAbout the RoleAs the Switchboard Operator you will provide effective & efficient communication service and information to all Hospital staff, external agencies and the general public.Ensure Calls are answered in an...

  • Switchboard Operator/receptionist

    1 week ago

    Melbourne, Australia Peninsula Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Casual Organisation: Peninsula Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 33089 **- Join our friendly Switchboard Operator/Receptionist team at main reception!** - **Salary Packaging available**: - **Frankston, Mornington Peninsula location** **Who We...

  • Switchboard Operator/receptionist

    2 weeks ago

    Melbourne, Australia Peninsula Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Part time Organisation: Peninsula Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 33889 **- Join our friendly Switchboard Operator/Receptionist team at main reception!** - **Salary Packaging available**: - **Frankston, Mornington Peninsula location** **Who...

  • National Switchboard Operator

    3 days ago

    Melbourne, Australia Sodexo Full time

    Our Global client is a highly regarded professional services firm based in Melbourne's CBD. As the National Switchboard Operator you will work with an existing team of Sodexo employees on the ground and contribute to the service level delivery provided by our Facilities team. This is a Monday to Friday role, hours of operation are across 8 am until 6 pm; we...

  • Medical Receptionist/switchboard Operator

    3 days ago

    Melbourne, Australia Milestone IT Full time

    3-4 days/week - Immediate start - Large Hospital Milestone IT is currently working with this brilliant organization who right now has an exciting opportunity for an experienced Medical Receptionist/Switchboard Operator to join a great team. **Key Responsibilities include**: - Handling high volume inbound and outbound calls via digital call switchboard. -...

  • Switchboard Operator/receptionist

    2 weeks ago

    Melbourne, Australia Western Health Australia Full time

    Requisition No: 3069 - Executive Division: Operations - Division: Health Support Services - Program: Soft Services - Department: Switchboard - Communication Sunshine - Enterprise Agreement: Varied Health and Allied Services, Managers and Ad - Job Function: Health Support Services - Project: **To be Successful in this Role, you will**: - Handle telephone...

  • Senior Telecommunications Switchboard Night Operator

    2 weeks ago

    Melbourne, Victoria, Australia St Vincent's Health Australia Full time $58,442 - $80,000 per year

    Job Description:Excellent benefits including salary packagingFitzroy locationChallenging and rewarding work environmentAbout the CompanySt Vincent's Hospital Melbourne (SVHM) is part of St Vincent's Health Australia and a leading teaching, research and tertiary health service which employs more than 6,500 staff across 18 sites throughout Melbourne. SVHM...