Customer Service Representative

7 days ago

Gosford, Australia APG Workforce Full time

3 Month Contract
- Gosford Location + Work from Home
- $32.16 Per Hour + Super

APG is currently seeking multiple Customer Service Representative for a 3- Month contract within a Gosford Government Sector.

**The Role**:

- $32.16 Per Hour + Super
- 3 Contract + Possibility of extension
- Location: Gosford - _Training will be conducted in the office and online and then it will be working from home, however they may be requested to come into the office up to 3 days a week. _
- Working Hours: Up to 8 hours per day / 40 hours per week

**Primary purpose of the role**
- Maintain and update the database systems as necessary with attention to detail, accuracy and efficiency in a high-volume work environment
- Must be able to operate influentially working as part of a team and be adaptable to meet team objectives and responsibilities, but also required to work independently
- Undertake tasks to ensure the maintenance of the accuracy and integrity of the Worker Registration System and associated databases
- Adapt to changing functional requirements, new technology and an increasing focus on quality

**Essential Criteria**
- **Must live close to Gosford - will need to attend the office for training**:

- Need excellent written and verbal communication skills
- Previous gov experience is preferred but not required
- Organisation skills, with an ability to stay focused on assigned tasks
- An ability to prioritise work, meet tight deadlines and work under pressure
- Process tasks with accuracy and efficiency in a high-volume work environment
- Proficiency in Microsoft Office & Teams
- Strong team player with a proactive attitude
- Ability to work as part of a dedicated team on specific, timebound tasks to strict deadlines

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