Guest Services Attendant

6 days ago

Melbourne, Australia Harness Racing Victoria Full time

Location: Melbourne | Western Metropolitan

Job type: Other

Organisation: Harness Racing Victoria

**Salary**: Salary not specified

Occupation: Hospitality and Tourism

Reference: VG/VG/TP/TP/1660696

Are you a customer service superstar? If so, the team at Tabcorp Park & Mantra Melbourne Melton want to hear from you.

Located in the expanding western suburbs, just 30 minutes from the Melbourne's CBD, Tabcorp Park & Mantra Melbourne Melton is an employer of choice in the Melton community and the home of harness racing in Victoria.

However, we are more than just racing We are a unique seven day a week entertainment venue with a range of racing and non-racing offerings including dining facilities, function & conference rooms, 41 room four-star hotel, gaming lounge and sports bar & TAB.

Our diverse team believe that first impressions are critical, and this is where you'll shine. As the voice of our venue, and through tone and service you'll personify everything that makes up a great guest experience. Your day will include welcoming new arrivals, answering calls from guests, assigning rooms and organising payments, and providing clear directions and insightful advice on the local area.

We expect a lot from ourselves and our team members and strive to improve in everything we do.

**HERE IS WHAT WE OFFER**
- A friendly and supportive work environment
- A diverse, values-based team
- An exciting and multi-faced venue
- Training from our team of hospitality professionals
- Opportunity for career growth
- Staff reward and recognition programme
- Employee Assistance programme
- Staff Discounts
- Work-life balance

**HERE IS WHAT WE WANT FROM YOU**
- To be known as a people person with a friendly, outgoing, can-do attitude
- High level of personal grooming and hygiene standard
- A demonstrated passion for providing memorable experiences for our guests and a willingness to go the extra mile to exceed their expectations
- A keen eye for detail and a strong work ethic
- Exceptional organisational and time management skills
- The ability to take direction and also work autonomously
- A love of learning
- To be available to work Saturday nights, weekends, during the Christmas season, New Year's Eve and all Major Race Events to be considered for ongoing work.

If this sounds like you then we would like to hear from you.

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