Retail Implementation Manager

**About the Company**
This IT Services and IT Consulting company is an Australian company that has core competencies in banking and financial services. They work with leading and local companies across the APAC region. Their highly skilled, talented IT specialists are experts in their fields, and employees are placed in key value-adding roles with our customers on strategic projects to strengthen their core teams. The company is fiercely proud and supportive of the talented people they bring on board to join their company. They endeavour to find you challenging and fulfilling work that converts passion into action. They actively support and drive skills development to enable growth opportunities.
- Competitive Salary
- Flexible Work Arrangements
- Generous Benefits
- Opportunities for Growth
- Collaborative Culture

**About the Retail Implementation Manager (MS D365 FO/AX) role**:
In the Retail Implementation Manager (MS D365) role, you will be responsible for delivering all phases of the project life cycle including analysing, designing, modelling, testing, training, pre and post Go live support, and deploying suitable and appropriate solutions.

**Key responsibilities**:

- Demonstrate capabilities in evaluating retail processes and recommending improvements.
- Understand how to build and maintain positive client and peer relationships.
- Excellent customer-facing skills, able to communicate at all levels of an organization, from C-Suite, SME, and End users.
- Demonstrate strong analytical, communication (written and verbal) and problem-solving skills.
- Comfortable in settings from smaller Discovery/Workshop environments all the way to the Board Room.
- Prepared for some domestic and international travel as required.
- Ability to collaborate effectively with a larger team throughout an enterprise transformation.
- High degree of initiative and personal responsibility.

To succeed in a Retail Implementation Manager (MS D365 FO/AX) role, you must have successfully completed a post-secondary degree/diploma in Business, Computer Science, or a related discipline and at least 3+ years of experience with a full life-cycle implementation of D365. Preferably: D365FO/ Dynamics AX Retail experience

**Key requirements**:
You must have experience and strong working knowledge across some or all of the Retail, Commerce, and Supporting modules and Microsoft products:

- Order to cash
- Inventory, products, variants, attributes
- Catalogues, assortments, pricing, and discounts
- Online/Brick & Mortar channel configuration
- POS Architecture and configuration
- Payment processing
- Loyalty
- Distributed Order Management (DOM) and Intelligent Order Management (IOM)
- Data migration, data management, and FastTrack go-live assessment.
- Security framework. roles and best practices
- Understanding the integration options and underlying technologies available
- Preferably has experience with Power Platform, Logic Apps, Power Automate
- Preferably has experience with Azure Data Lake Storage, Dataverse, Dual Write
- Preferably has experience in Using Lifecycle Services to design and plan a project.
- Using Azure DevOps, test case planning, and acceptance testing framework
- Proven experience leading requirement gathering and discovery with users and stakeholders.
- Participation in the FIT/GAP process and ability to write complete functional design specifications.
- Solid experience in designing and writing technical specification documents.
- Demonstrated knowledge and experience in ERP implementation principles, practices, and methodologies.

**Preferred Certifications**:

- MB-300: Microsoft Dynamics 365: Core Finance and Operations
- MB-340: Microsoft Dynamics 365 Commerce Functional Consultant

If you are driven, determined, and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Retail Implementation Manager (MS D365 FO/AX) job.