Release & Implementation Manager

Working for AMP means being part of a company that values diverse thinking, encourages collaboration and promotes innovation. It’s an environment that offers challenging and exciting work as well as opportunities for professional growth. We’re flexible enough to allow you to make the most of your life, both professionally and personally.

We are looking for those that have the courage and agility to navigate changing and complex environments so that we can deliver the best solutions for our customers. We value people with integrity, an innate willingness to help others and an eagerness to perform to the best of their abilities.

**About the role**

The primary focus of the Release and Implementation Manager role is to ensure the successful delivery of software changes on the North Platform into production.

Software releases on the North platform typically comprise of multiple independent projects, enhancements, and production support fixes. The Release and Implementation Manager needs to stay across the scope of each of the changes targeted for a given release and ensure that key readiness milestones are achieved.

The role will work closely with the Project Managers, Portfolio Managers, Business, and Technical resources working on each of the changes to elicit the required inputs required to prepare the implementation runsheets.

To be successful in this role, the applicant should have excellent time management and prioritisation skills as they will often be working on activities covering multiple release at varying delivery points in parallel.

**Main focus areas**

The main focus areas of the role include:

- Engage Business and Technology stakeholders to understand the scope of change for a given release
- Work with technology and business teams to establish and execute implementation plans
- Plan and coordinate the technical dress rehearsals
- Prepare for and facilitate go/no-go meetings with Business and Technology stakeholders
- Assess the dependencies within the platform and across the AMP landscape ensuring that appropriate controls are in place for a successful implementation.
- Coordinate the runsheet implementation on release days and ensure we remain compliant with IT change management guidelines
- Represent North changes in Change Approval Board (CAB) meetings
- Engaging with the AMP Enterprise Release team to register the North Platform into relevant releases and ensure our IT changes follows required IT Change Management processes and manage associated governance

**Experience and qualifications required**

Minimum 5 years experience managing implementation of critical IT platforms
- Experience in managing releases within the financial services industry
- Applicants should have practical experience implementing technology change, with a strong understanding of the

current processes and tools required to support system implementations in a DevOps environment.
- Excellent English verbal and written communication skills

**Job Specific Capabilities**

Ability to multi task and manage activities on multiple releases concurrently
- Excellent time management skills
- Self-motivated with the ability to prioritise, meet deadlines, and manage changing priorities
- Strong understanding of the financial products and associated business processes
- Ability to foster a continuous improvement culture via a focus on innovation and process
- Strong understanding of IT change and delivery methodologies
- Strong problem solving, planning, and organisational skills, which brings a systematic approach to implementations
- Ability to work effectively as part of a team
- Strong consulting and presentation skills
- Ability to establish and maintain relationships
- Solid business focus with proven implementation experience

Relationship Management:

- Ensure you have a strong internal network covering all technology teams
- Build and maintain close working relationships with key business stakeholders to understand their plans and capture

dependencies in IT release plan
- Strong focus on supporting Operations and providing a robust and resilient platform as we deliver change.

**Wellbeing & Benefits**

As a company that values wellbeing, we offer a range of great benefits to support you financially, professionally and personally. These include access to a wide range of flexible working options including the ability to purchase extra leave, retail discounts, onsite wellbeing centre including a gym (Sydney Office), Employee Assistance Program, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance.

**Inclusion & Diversity**

AMP recognises individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfil our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are value