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Construction Manager

2 weeks ago

Greater Adelaide SA, Australia Burbank Full time

Building & Construction Construction Manager Adelaide Permanent / Full Time

19/9/2024
- Guide a team of Site Managers to build and construct
- Work alongside a supportive team of staff
- Volume builder with works in SA, VIC, NSW/ACT and QLD

**Primary Purpose**:
The purpose of this role is to support the State Building Manager in:
Leading, managing, developing, and inspiring a team of Site Managers to exceed their short and long term construction objectives.
- Key aspects of focus are: HSE, Workflow/Scheduling (short and long term), Time Management / Diary Set-up, Quality Assurance, Customer Service, Technical Knowledge, Trade Management, Cost Management (ETS), Administration, Communication, Presentation on site, Approach to site, Problem solving, Clickhome usage.

**Key Result Area**
**Coaching and team leadership**
- Conduct weekly construction meetings in conjunction with the Building Manager to engage the team, be transparent and clear on company construction objectives, highlight trending issues and drive consistency.
- Hold weekly one-on-one work in progress sessions with Site Managers and measure their performance against company set KPIs
- Implement training and development plans for all staff, relating to individual skills and experience and key focus areas.

**Construction Supervision**
- Ensure all Jobs under Construction are being managed effectively to deliver a maximum efficiency outcome without compromising HSE, Quality, and Customer Satisfaction.
- Support the Site Managers to deliver set claims targets, PCI’s, and settlements for each month.
- Monitor and reduce ETS expenditure and occurrences, including by working closely with individuals where repetitive issues are identified.
- Support team with trade engagement, allocation and management of trade base
- Manage team to ensure the click home system is being used correctly and accurately.
- Ensure team maintains their professional outlook with regard to uniform company vehicles and equipment.
- Coach and lead team to maintain safe working practices.

**Time and Quality Adherence**
- Support team to deliver maximum efficiency outcomes on site in line with set company objectives.
- Coach the team to manage quality across the whole build not just at mandatory checks or end of the build.
- Swiftly manage supplier and/or trade issues that jeopardize the progress of successful outcomes on any build and escalate to the Building Manager where appropriate.
- Support the team to meet company standards
- Complete quality assurance inspections as prescribed in Click.
- Ensure Site Manager are following the independent external inspection process to drive quality and consistency, and continual improvement.
- Drive external inspection score averages for individual Site Managers to 97 and above and set development plans for quality objectives where required.

**Communication**
- Be the first port of call for customer escalation issues.
- Lead and encourage team to proactively engage and communicate with customers across the whole construction cycle.
- Ensure minimum fortnightly updates are met, and that photos and notes are regularly updated in Click for the customer portal.
- Escalate customer issues to State Building Manager in a timely manner where appropriate.

**Judgment and Decision Making**
- Make recommendations to the Building Manager with regard to construction issues as required.

**Technical Support**
- Check and review files to Site Managers to ensure accurate and feedback quality issues to Operations to rectify and eliminate recurrences.
- Support team to solve technical matters on-site and pre-site.

**Key Relationships**
- Work alongside fellow Construction Managers interstate where appropriate to address Burbank Construction matters and rectify processes and system issues.
- Develop a productive working relationship with contractors and suppliers where appropriate.
- Ensure client concerns are dealt with in a professional and timely manner and in accordance with Burbank customer service standards.
- Be active and participate in any Management forums as requested.
- Work closely with the State Operations Manager to strengthen the operations to construction interface.