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Road Service Supervisor

2 weeks ago

Welshpool, Australia IPA Personnel Services Full time

**About the Company** Our client, a national material handling and access service provider, is looking for a Road Service Supervisor to join their team in Welshpool. **About the Role**: As the Road Service Supervisor, you will play a crucial role in ensuring the seamless operation of our heavy road technicians. This position requires a motivated and experienced individual who can provide technical support, identify tooling/training needs, and maintain strong customer relationships. **What They’re Looking For**: - Hold a trade certificate in a mechanical discipline (or demonstrate competency with relevant qualifications). - Possess a "C" class driver's license. - Exhibit excellent communication skills. - Demonstrate a strong customer service focus. **Primary Responsibilities**: - Oversee major projects and builds, coordinating resources, sub-contractors, and exceeding customer expectations. - Identify opportunities for training and standardization of work practices. - Enhance customer interaction, establishing robust working relationships with key operational staff. - Ensure timely completion of all work within planned expectations. - Provide team leads with adequate resources for successful project completion. - Collaborate on estimate details in conjunction with the heavy road team. - Conduct and facilitate major inspections as required. - Liaise with the factory to address technical issues. - Manage and cultivate key customer relationships. **Salary**: $100,000.00 - $115,000.00 per year **Benefits**: - Extended annual leave Schedule: - 8 hour shift Licence/Certification: - Forklift Licence (preferred) - Driver Licence (preferred) Work Authorisation: - Australia (required) Work Location: In person