Theatre Booking Officer

**About the Role**

We have a full-time position available for an enthusiastic, motivated and experienced administration clerk to join our Business Office Department as a Theatre Bookings Officer. Joining our team in this opportunity will see you provide comprehensive customer focused service to our surgeons, anaesthetists, nurses, staff and secretaries. You will be responsible for all bookings and administrative duties related to the Operating Theatres.

Key responsibilities of this job include (but are not limited to):

- Accurate management in administration of theatre case bookings.
- Utilisation of the theatre schedule.
- Coordinating all theatre requirements for surgeons’ procedural list.
- Liaising with specialist doctors’ rooms.
- Provide administrative support to our theatre complex and team.

Our customer focused administration team are responsible for ensuring the seamless patient health journey. The team are here to effectively support all clinical and non-clinical areas of the hospital.

**About You**

To succeed in this role, you will be an enthusiastic individual with a passion for customer service and strong attention to detail. The ability to converse and be empathetic whilst working amongst a busy flow of incoming and outgoing patients is a key skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.

This role will suit an individual with proven medical administration experience as this is a fast-paced environment.

You will also bring:

- Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
- Previous experience in theatre or hospital bookings (highly desirable)
- Experience using Patient Information Systems (highly desirable i.e. Meditech)
- Certificate in Medical Terminology (Desirable)
- Experience in hospital mainframe systems (Desirable)
- A professional phone manner with experience managing incoming and outgoing calls
- Proven ability to work in a customer service focused environment

**About the Organisation**

Owned and operated by Ramsay Health Care, Australia’s largest and most respected operator of private hospitals, Waverley Private Hospital is an 80-bed hospital that has been providing care to the Eastern region communities of Melbourne for over 30 years. It provides Medical, Surgical and Maternity specialities and services. Waverley Private Hospital has established an excellent reputation in the community for its high commitment to customer service, staff satisfaction and quality improvement.

**What’s in it for you?**
- **Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
- **Discounts**: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- **Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
- **Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- Depending on the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**To Apply