Relationship Manager Sme

2 weeks ago

Chatswood, Australia McMillan Shakespeare Full time

McMillan Shakespeare Group (ASX: MMS) is Australia’s leading single source solution provider of salary packaging, novated leasing, consumer and fleet financing and management services. With offices across Australia as well as London we manage more than 290,000 employee benefit programs and 70,000 vehicles.

In your full-time permanent Relationship Manager Small to Medium Enterprise (SME) with Maxxia you will build strong relationships with clients to facilitate and execute staff engagement in novated leasing and salary packaging.

Whilst establishing new relationships, you will nurture B2B and B2C relationships with Corporates and Not-For-Profit Organisations. You will drive growth of uptake of novated leasing and salary packaging whilst also ensuring client retention across Maxxia’s SME portfolio.

Day to day you will provide exceptional client relationship management, facilitate client and customer education activities and identify future opportunities to increase brand awareness and engagement.

This role comes with a high level of autonomy but receives a high level of support from the staff your Manger and team along with all related functions of the business, to assist with the achievement of the role’s KPI’s.

Key Responsibilities:

- Develop strong relationships with SME clients to drive initiatives that expand their employee’s participation in salary packaging benefits.
- Driving the 4 R’s - Relationships, Reach, Revenue and Retention.
Partner with Maxxia’s Customer Development and Implementation teams to onboard and monetise new SME clients.
- Develop and execute communication and engagement plans with SME clients to facilitate education requirements and build a strong awareness via multiple communication channels (face to face, education sessions, Teams)
- Provide timely and value-adding services to SME clients to build advocacy and retention of client contracts.
- Maintain all client and site data by ensuring CRM information is kept up to date

You will bring:

- Relationships - the ability to successfully work with both external and internal customers that support the achievement of the role’s KPI’s.
- Performance Ethic - a track record of achieving targets and high levels of client and/or customer satisfaction
- Client Management - a proven track record of success in relationship and/or account management.
- Presentation - Excellent personal presentation, oral and written communication skills
- Planning & Coordination - ability to plan and monitor activities in delivery to SLA’s and required timeframes.
- Teamwork - the ability to work effectively as part of a larger team, whilst also achieving results autonomously.
- Resilience - applies a responsible attitude to motivating people demonstrating calmness under pressure and ‘best practice attitude’ to decision-making.

What we can offer you:
- Our strong people-first culture- Flexible/hybrid working to enhance your work/life balance- Novated lease benefits and discounts- 12 weeks Paid Parental leave and access to our Parents Portal- Exempt Employee Share Plan- Paid Income Protection Insurance under MMSG default Super plan- Access to a broad range of learning and development programs- Career break and volunteering leave- Access to Employee Assistance Program and annual Flu vaccination- Lifestyle Rewards program

  • National Saed Planning Manager

    2 weeks ago

    Chatswood, Australia Service Stream Full time

    Primary Location Chatswood - 821 Pacific Hwy Job Description Summary An exciting opportunity has arisen for National Town Planning Manager (SME) to join ServiceStream in our Telecommunications team based in our National Offices About the Role Service Stream is currently seeking a National Town Planning Manager (SME) to join our team. In this role you will...

  • Relationship Manager

    2 weeks ago

    Chatswood, Australia McMillan Shakespeare Group Full time

    Relationship Manager A subsidiary of the ASX-listed McMillan Shakespeare Limited, Interleasing helps companies across a range of sectors in Australia and New Zealand maximise the value of their asset (cars, heavy vehicles and machinery) through tailored fleet and commercial asset/finance solutions. With more than 35 years' experience, our services include...

  • Relationship Manager

    2 weeks ago

    Chatswood, Australia McMillan Shakespeare Full time

    A subsidiary of the ASX-listed McMillan Shakespeare Limited, Interleasing helps companies across a range of sectors in Australia and New Zealand maximise the value of their asset (cars, heavy vehicles and machinery) through tailored fleet and commercial asset/finance solutions. With more than 35 years’ experience, our services include fleet finance (cars...

  • Relationship Manager

    2 weeks ago

    Chatswood, Australia LexisNexis Full time

    Join to apply for the Relationship Manager role at LexisNexis4 days ago Be among the first 25 applicantsJoin to apply for the Relationship Manager role at LexisNexisAre you a passionate and engaged sales expert?Are you interested in building the future of legal technology?About Our TeamLexisNexis Legal & Professional, which serves customers in more than 150...

  • Business Banking Manager

    2 weeks ago

    Chatswood, Australia Westpac Full time

    Manage a diverse portfolio of SME clients - Business lending between $500k to $3MChatswood based with flexible work opportunities **How will I help? You and a small team of like-minded professionals will work closely together to manage a portfolio of Small to Medium Enterprise (SME) customers, the lifeblood of the Australian economy. SME continues to grow...

  • Principle Structural Engineering Manager

    1 week ago

    Chatswood, Australia Service Stream Full time

    Primary Location Chatswood - 821 Pacific Hwy Job Description Summary As part of the Wireless Team, provide professional engineering services to support SSMCs wireless structural services deliverables. Achieve this by using a highly collaborative approach which is ‘best-fit’ for the projects and SSMC profitability and performance. Monitor demand and...

  • Business Banking Manager

    2 weeks ago

    Chatswood, Australia Westpac Banking Corporation Full time

    Business Banking Manager - Manage a diverse portfolio of SME clients - Business lending between $500k to $3M - Chatswood based with flexible work opportunities **How will I help?** You and a small team of like-minded professionals will work closely together to manage a portfolio of Small to Medium Enterprise (SME) customers, the lifeblood of the Australian...

  • Business Banking Manager

    1 week ago

    Chatswood, Australia Westpac Full time

    **Business Banking Manager** - Full Time Permanent Role - Business lending between $500k to $3M Sydney based with flexible work opportunities **How will I help?** You and a small team of like-minded professionals will work closely together to manage a portfolio of Small to Medium Enterprise (SME) customers, the lifeblood of the Australian economy. SME...

  • Business Relationship Manager

    2 days ago

    Chatswood, Australia McMillan Shakespeare Full time

    To support our rapid national growth, we are seeking a driven Business Development Specialist to help grow our Plan Management and Support Coordination businesses At Plan Group, we’re dedicated to empowering people with disabilities by helping them bring their NDIS (National Disability Insurance Scheme) plans to life. As we continue to grow nationally,...

  • Relationship Manager

    2 weeks ago

    Chatswood, Australia Westpac Full time

    **What’s the role?** You’ll be the go-to person for managing relationships with industry leaders, creating innovative ways to support businesses, and helping them grow. You’ll work closely with internal teams to meet customer needs and have the chance to expand your portfolio through networking and acquiring new clients. This is a full-time role based...