Help Desk Operator

1 week ago

Singleton, Australia Ventia Pty Limited Full time

**About the role**:
Ventia requires an experienced **Administration Officer** to assist our Defence Contract’s National Vehicle Recovery Call Centre in its daily operations as well as provide administrative support for our Defence Maintenance and National Clothing stores contract. The role is based at Lone Pine Barracks in Singleton.

**Responsibilities of the role include (but not limited to)**:

- Call centre response, records management, data entry and updating of information systems.
- Following specific instructions to deliver great outcomes for our client.
- Liaising with co-workers and clients to implement work orders in a timely and professional manner.
- Attending Ventia and client production meetings as required.

**Your skills**:

- You’ll bring a professional attitude, with proven experience in customer contact and a willingness to deliver above and beyond for our client.
- Intermediate Microsoft suite package - SAP highly regarded.
- Excellent communication skills - both written and verbal
- An ability to work flexibly and adaptively in a fast-paced environment with multiple stakeholders.

If you’re an outgoing, customer focussed person with an eye for detail and would like to bring your skills in Administration to a career with Ventia then please hit APPLY NOW

**What We Offer You**:
Ventia offers you a flexible, supportive, and inclusive work environment where you matter.
We take our people’s careers seriously, helping them to learn and grow.
There’s nothing more important to us than keeping our people and the public safe.
We look after each other and foster our people’s wellbeing.

**_Must be an Australian Citizen and able to pass a federal Police Background check.
- **

**About Ventia**
Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.

**Diversity**
We acknowledge the importance of our people’s diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

**Position Reference Number**: 144744

**Job Segment**:Help Desk, Information Technology, Call Center, Data Entry, Administrative Assistant, Technology, Customer Service, Administrative

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