Intensive Mental Health Support Worker

Our organisation is seeking a passionate and dedicated Mental Health Intensive Support Worker (IMHSW) to join our team.

We are seeking **FEMALE **support workers for **Austral NSW, **at the participant's individual need.

**Mission Statement**: Our mission is to enhance the lives of those living with uncertainty by creating opportunity and fostering a sense of belonging and independence.

**Values**:

- Innovation
- Excellence
- Integrity
- Resilience

**Key Interfaces**:

- Clients
- Families/Carers
- Support Coordinators
- Community Mental Health
- Justice Liaison Officers
- Social Workers
- NSW Police
- NSW Ambulance
- NSW Fire Service and other Government agencies
- NDIA
- Quality and Safeguards Commission and others

**Responsibilities**:

- Coordinate and carry out all office administration, including data collection, filing, booking and scheduling appointments, and general

**Administration**:

- Maintain a clean and safe workspace and abide by workplace health and safety policies and procedures.
- Assess the needs of clients and craft appropriate care plans.
- Complete daily shift notes and data logs as required by the organisation.
- Emotionally support clients by engaging in conversations and actively listening to their concerns.
- Help with the client’s domestic tasks, including cooking, cleaning, budgeting, shopping and personal care.
- Accompany clients to meetings with other healthcare facilities or agencies.
- Work with the families of clients to educate them about proper support for the client.
- Collaborate with other support workers to exchange advice and best practices.
- Continuously advance in the profession by attending various seminars, conferences, and other educational opportunities.
- Plan, develop and implement the Individual Lifestyle Planning Process in line with NDIS plans and requirements where relevant.
- Coordinate Quarterly Client Review Meetings.
- Ensure programs and activities meet agreed client ILP goals and are based on a Person-Centred approach.
- Ensure all client interactions and support needs adhere to Disability Service Standards, Disability Services Act, Policies and Procedures and Q&S guidelines.
- Petty Cash to reconcile at 100% accuracy at all times.
- Accurate and timely fortnightly timesheet submission.
- Promote positive family relationships and community networks to ensure optimum participation.
- Ensure professional and customer-focused attitude in all dealings with families and community.
- Ensure a safe and healthy workplace by implementing and adhering to all Pursues WHS policies and procedures.

**Qualifications and Experience**:

- Certificate IV in Mental Health, Disability, Aged Care or a related field.
- Experience working in mental health or disability support services.
- Knowledge and experience in implementing Individual Lifestyle Planning.
- **Experience working with clients with challenging behaviours.**:

- **Experience in documenting and recording client progress.**:

- Knowledge and understanding of NDIS.
- Knowledge and experience with the Disability Services Act, policies and procedures and Quality and Safeguards Commission.
- First Aid certification is preferred.
- Excellent communication and interpersonal skills.
- Ability to work autonomously and in a team environment.
- Flexibility to work day, evening, and weekend shifts.
- Must have a valid driver's license and reliable transportation.

If you meet the above requirements and are passionate about making a positive difference in the lives of people with mental health or disability challenges, please submit your **resume and a cover letter.**

**Job Type**: Casual

**Salary**: Up to $38.08 per hour

Schedule:

- Shift work

**Education**:

- Certificate I - IV (preferred)

**Experience**:

- Mental Health: 1 year (preferred)

Licence/Certification:

- First Aid Certification (preferred)
- Working with Children Check (preferred)
- National Police Certificate (preferred)
- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)