Fundraising Coordinator

**Fundraising Coordinator**
- Permanent full time or 0.8 FTE part time opportunity
- Find your work-life balance with hybrid working conditions
- Love what you do and make a difference in people’s lives

**The opportunity**

At Silverchain, we’re looking for a Fundraising Coordinator to join our team on either a permanent full time or part time basis (0.8 FTE). The Fundraising Coordinator will work in collaboration with the Fundraising, Strategic Communications and Research & Innovation teams to support the development and production of direct mail fundraising campaigns, appeals, regular giving programs and the Silverchain Foundation in its day-to-day activities.

The role is part of our Silverchain Foundation, working with other fundraising colleagues and collaborating across the organisation to achieve great outcomes for our clients and our care teams.

This is a hybrid working opportunity, with a great network of colleagues to connect and collaborate with. We are offering this role in Perth, Melbourne, or Adelaide.

**Key responsibilities**

The Fundraising Coordinator is responsible for the development and implementation of the organisation’s community fundraising initiatives and donor cultivation. Including:

- Responsible for developing, coordinating and implementing fundraising campaigns and appeals, including but not limited to direct marketing activities.
- Build on existing programs and support new opportunities to increase the income of the fundraising portfolio across Australia, including but not limited to regular giving, major gifts and acquisition and retention.
- Liaise and develop relationships with internal and external stakeholders to identify fundraising opportunities.
- Provide high level customer service and stewardship to supporters, ensuring supporter queries and complaints are handled sensitively and effectively in a timely manner.
- Meet campaign deadlines and budgets, including accurate reporting of campaign expenditure and Revenue.

**About you**
- Minimum three years in a similar role.
- Demonstrated ability to create and distribute relevant and consistent fundraising appeals through Direct Mail and eDM following fundraising best practice to achieve budget goals.
- Exceptional verbal and written communication skills: ability to write using clear, compelling and grammatically correct language tailored to the needs of specific donor profiles.
- Experience in the use and management of CRM systems, particularly fundraising specific modules or systems.
- Experience in implementing regular giving initiatives, and/or digital fundraising is desirable.
- Ability to cultivate strong donor relationships, ensuring continued support and high retention rates through excellent stewardship skills.

**Benefits**
- Competitive annual salary + super + the ability to salary package up to **$18,550**.
- Comprehensive health and wellbeing resources and support (including 3 annual mental health service sessions for you and your family).
- Discounted private health insurance with Medibank, nib and HBF.
- Paid parental leave of 12 weeks.
- Leave loading payment on top of your annual leave.
- Subsidised gym membership with participating gym partners.

**Based on Silverchain Group Policy, you will be required to provide evidence of your COVID-19 vaccinations, including booster requirements, or evidence of a medical exemption, to be considered for employment with Silverchain.**

**About Silverchain Group**

At Silverchain Group, we are proud members of the Diversity Council of Australia, and our greatest strength is our people. Driven by our values of integrity, respect, trust and compassion, we aspire to create a better home care system for all Australians. With a proud history of more than 125 years, Silverchain Group is an employer of choice and the leading provider of high-quality health and aged care in the homes and across Australia.

Join our team of more than 4,450 staff, caring for more than 105,000 clients across Australia. We’ll provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.

We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date.