Tenancy Administrator

**Tenancy Administrator - Metro**

**WHY JOIN US?**

Community Housing Providers like Hume are leading the largest growth in affordable housing that Australia has seen since the 1990’s. The Federal Government’s $10 billion Housing Australia Future Fund has earmarked 30,000 new social and affordable housing properties - this means Hume is growing too.

With more than 30 years’ experience, we cover all aspects of community housing. We own and/or manage over 4,500 homes and support almost 9,000 customers across metropolitan and regional NSW.

With your help, all Australians can build the foundations of a brighter future.

**ABOUT THE ROLE**

The Tenancy Administrator is responsible for providing administrative support and back-up to the Housing and Impact, and Specialist Housing Teams to ensure excellent service delivery to our customers.

This important role will see you:

- Providing administrative support and back-up to teams to ensure excellent service delivery to our customers.
- Assisting to maintain accurate records and reporting,
- Facilitating the co-ordination and planning of community and team events, meetings and programs
- Providing some customer facing support

**WHAT WE LOOK FOR IN YOU**

You love helping people succeed and prosper. You have a positive mindset and can demonstrate an agile approach to the way you work. To be successful in this role you will also bring:

- Strong interpersonal and organizational skills
- The capacity to successfully manage competing priorities and meet deadlines,
- The ability to maintain attention to detail
- Excellent verbal and written communication skills
- Ability to work with a diverse range of people including those who are vulnerable
- Proficient in the use of Microsoft Office products and other CRM tools
- Have worked in administration roles in the past - property administration experience highly regarded
- Certificate III in Business Administration or similar (highly desirable)

**WHAT YOU CAN LOOK FORWARD TO**

We are diverse, dedicated, fun and flexible. Most of all we are customer focused and welcome those who share our values and our purpose of providing people with opportunities to prosper.

Your contribution is rewarded and celebrated with great opportunities to build a career in an exciting, growing sector. We also offer.
- Above Award salaries
- 35 hour working week
- Flexible work practices
- Long service leave after 5 years
- Salary packaging
- Career development opportunities
- Access to EAP Counselling Service

**OUR TEAM**

We employ experts across corporate services, real estate services, property development and construction, asset management, rental property procurement, property maintenance and tenancy management. We also employ social impact specialists experienced in case management, neighbourhood programs and community initiatives to provide customers with opportunities to prosper.

**We are**:_**Champions of change | Creators of connectivity | Builders of resilience | Determined to succeed**_
- As a community housing provider, Hume regularly engages with and provides face to face services to customers in the community, and these roles require full COVID-19 vaccination status._

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00 - $68,000.00 per year

**Benefits**:

- Referral program
- Salary packaging
- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Signing bonus

Ability to commute/relocate:

- Fairfield, NSW 2165: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)