Account Executive

High-growth digital media organisation with 4 offices globally
- Experience rapid career progression across our thriving business and expanding global team
- Hybrid provides outstanding training, supportive staff, and a positive work environment in our Q Sentral office
- In 2021/ 22 Hybrid received a investment of £13m from one of the largest banks in the UK, fuelling our next stage of growth - be part of a fast paced, client focused media agency

**About Hybrid**

Hybrid creates compelling media for higher education and technology. Our Account Management team work to solve the challenges of our clients by using design, data and storytelling expertise to influence highly relevant audiences. We make change happen. We couple our work in Strategic Partnerships with our publishing platforms, which reach over 40 million students, educators and tech innovators every year.

**The opportunity**

With rapid year on year growth that continued through 2021/ 22, Hybrid is expanding our account management function to continue our outstanding levels of client service. The Account Executive role will support the full cycle delivery of our digital media campaigns. This is a fast-paced role involving high levels of client communication (phone and video call based), internal coordination of key staff (Editorial, Digital, Creative) and first-class organisational ability to manage multiple campaigns simultaneously.

**Responsibilities**:

- Support our two well established account management teams in Sydney and Bristol, working directly with Account Managers and Account Directors to coordinate advertising campaigns and directly managing the relationships with a select group of clients.
- Work closely within our KL based digital, creative and editorial staff on client requirements
- Liaise with stakeholders in the UK, Kuala Lumpur and Sydney on global initiatives and partake in bi-weekly team calls with full account management team
- Act as a consistent point of contact for clients during production and live phases of campaigns, managing timelines
- Provide meaningful insights and benchmarking data to add value to client calls
- Present creative and editorial work to clients for approval or modification to ensure satisfaction
- Write client reports and launch campaigns
- Undertake tasks such as report writing or meeting notes as part of our client service
- Take the lead on client meetings to run through the ongoing results of their campaigns
- Establish strong relationships with client accounts with the aim of retaining business for the company
- Track key KPIs and analytics to measure campaign performance

**Benefits**:

- Be part of a fast-paced, high growth company within an industry which is in-demand
- Manage campaigns across a varied spectrum of delivery - both media and creative, with large Tech clients and the global university sector
- Huge potential for career progression opportunities in line with our ambitious growth plans
- Management opportunity of a small but growing team, with direct support from Account Manager
- Ongoing coaching and development from senior leaders in digital, content, creative and accounts
- Bonus structure for achieving targets
- Work with various project management and software tools - Hubspot, ClickUp, Google Ad manager
- Role will require collaboration between departments within Hybrid and exposure to different functions
- In-depth training program with our experienced leaders in account management and digital marketing
- Fun and lively work culture with regular team events and social activities
- Potential to be involved in high value pitch opportunities with existing clients and new accounts

**Requirements**:

- Proactive, positive attitude with the ability to use initiative
- Client facing service experience from a similar role
- Experience translating results and KPIs into value for clients
- Ability to handle multiple accounts whilst ensuring client satisfaction in a target oriented environment
- Potential for shift work as role develops and our client base expands
- Can-do attitude and energy that aligns with Hybrid’s growth ambitions
- Eager to learn and develop skillset while supporting our world-class account management team
- Strong organisational and time management skills to deliver on multiple projects simultaneously
- Highly personable and able to build a rapport with clients and colleagues quickly in a professional manner
- Keeps calm, pays attention to detail and delivers to high standards under pressure
- Ideally a relevant qualification within marketing/ advertising, however not a must as product and industry training will be provided

**Salary**: $77,369.00 - $87,021.00 per year

**Benefits**:

- Employee mentoring program
- Free drinks
- Free food
- Gym membership
- Professional development assistance
- Referral program

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus
- Quarterly bonus

Ability to commute/relocate:

- Sydney, NSW: Reliably commute o