Customer Support Officer

3 days ago


Northern Beaches, Australia Bluefin Resources Full time

Join a thriving financial services institution as a Customer Support Officer and be part of a dynamic Loan Support team.
- Enjoy a fantastic, flexible working environment and culture
- You will be given the tools you need for success
- Option to work from home 3 days a week after initial training

**About the Company**:
This prestigious non-bank lender specialises in residential and commercial lending. The business is comprised of highly experienced professionals with extensive backgrounds in property finance, providing a fantastic opportunity for someone to join and develop their career.

**About the Role**:

- Respond to customer enquiries via phone regarding their loans post-settlement
- Ensure all enquiries are handles accurately and professionally within SLA
- Collaborate with third parties to deliver effective customer service
- Strive to retain customers, particularly those looking to discharge
- Maintain accurate customer records and undertake loan file management post-settlement

**About You**:

- Possess 1-2 years' experience in a contact centre environment
- Experience in mortgages and/or commercial property is essential
- Exhibit strong attention to detail and good problem-solving skills
- Demonstrate a resilient and adaptable attitude
- Display superior customer service skills
- Possess exceptional communication skills; verbal and written

**What's on Offer**:
By joining this organisation, you will be given the tools you need for success and have the opportunity to take your career to the next level. You will enjoy a flexible and supportive working environment that values work life balance.

If you'd like to be considered for this role, please click **'APPLY'** and follow the prompts or alternatively get in touch with **Bat-Elle Kaplan **on **0431 779 900**.

BBBH50625_167771233673413



  • Northern Beaches, Australia evolvescientific.com.au Full time

    About the company: About the role: Previous sales or customer service experience would be highly desirable and you must have a high level of interpersonal and oral communication skills. Skills & experience: - Some experience in a scientific / customer service environment desirable - Working knowledge of scientific lab consumables and instrumentation...


  • Northern Beaches, Australia mme group Full time

    Newly created role in growing business - Focus on account management to develop relationships - Strong team culture in this Global Business It’s all aboutthe Company! Lock in your career here! As part of a global group, this business arm is based in Frenchs Forest, working independently in their specialist target markets, with the highest quality...


  • Northern Beaches, Australia mme Full time

    Newly created role in growing business - Focus on account management to develop relationships - Strong team culture in this Global Business - It’s all aboutthe Company! - Lock in your career here! As part of a global group, this business arm is based in Frenchs Forest, working independently in their specialist target markets, with the highest quality...

  • Customer Service

    2 weeks ago


    Northern Beaches, Australia Pettit Pharma & Device Search Full time

    Career opportunities exist here if you are seeking professional growth - On-site role in Lane Cove office with parking on-site - This company is committed to protecting & improving the environment THE COMPANY YOU WOULD BE JOINING - Established in the 1990’s, this organisation is an Australian owned pharmaceutical manufacturer who supports the health of...

  • Office Manager

    1 week ago


    Northern Beaches, Australia mme Full time

    On-Site Parking - Booming Defence engineering space - 6 to 12 month Mat Leave Contract - It's all about the Company! - Fix yourself up with a great opportunity! This local firm has been making waves in the defence engineering space with unprecedented growth over the past few years. It’s diverse product portfolio including fluid systems and the interfaces...


  • Northern Beaches, Australia Lightning Bult Electrical and Plumbing Pty Ltd Full time

    Are you looking for a role with responsibility, where you can use your marketing skills and organisation abilities? Ongoing training and industry specific training will be provided to further enhance your skills. Grow our client base with clever marketing ideas and benefit in the spoils with paid bonuses? Join us in our relaxed but fast paced office with...


  • Northern Beaches, Australia Bluefin Resources Full time

    Join a thriving financial services institution as a Client Services Officer and be part of a dynamic Loan Support team. - Enjoy a fantastic, flexible working environment and culture - You will be given the tools you need for success - Option to work from home 3 days a week after initial training **About the Company**: This prestigious non-bank lender...


  • Northern Beaches, Australia Commonwealth Bank of Australia Full time $90,000 - $120,000 per year

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following rosterPart Time Roster (18 hours per week):Monday: 9.30am - 4.00pmTuesday: OFFWednesday: 9.30am - 4.00pmThursday: OFFFriday: 9.30am - 4.00pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a...


  • Northern Beaches, Australia Commonwealth Bank of Australia Full time $90,000 - $120,000 per year

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following rosterFull Time Roster (38 hours per week)Do work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've...


  • Northern Beaches, Australia Commonwealth Bank of Australia Full time $60,000 - $100,000 per year

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following rosterPart Time Roster (18 hours per week):Monday: 9.30am - 4.00pmTuesday: OFFWednesday: 9.30am - 4.00pmThursday: OFFFriday: 9.30am - 4.00pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a...